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- Tasks: Manage a diverse portfolio of properties and ensure high-quality service delivery.
- Company: Join West London NHS Trust, a leading healthcare provider with a diverse workforce.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Why this job: Be part of a dynamic team shaping property management in healthcare.
- Qualifications: Degree level education and experience in managing complex property portfolios.
- Other info: Opportunity for career growth in a supportive and innovative environment.
The predicted salary is between 53751 - 60651 £ per year.
West London NHS Trust is working in partnership with Central London Community Healthcare NHS Trust (CLCH) to develop a new property management shared service. As a Property Manager in this newly formed team, you will be responsible for the management of a diverse portfolio of landlord properties across one or both organisations, supporting the joint Head of Property in ensuring service users' needs are met through delivery of high quality estate.
This is an exciting opportunity to be part of a newly formed team, requiring a dynamic person centred approach with an ability to deal with a varied and complex portfolio of properties, as well as an ability to understand a broad range of specialist information with experts and non-experts.
There are approximately 350 properties that the team will be responsible for covering, across 11 London Boroughs (including Harrow, Brent, Ealing, Kensington & Chelsea, Westminster, Hammersmith & Fulham, Hounslow, Richmond, Wandsworth, Merton and Barnet) and Hertfordshire. The properties range in age, type, size and value and include clinical and non-clinical functionality and include occupancy agreements with private landlords, other NHS Trusts, Community Health Partnerships (CHP) and NHS Property Services (NHS PS).
Main duties of the job
- Foster understanding of the property portfolios across both Trusts
- Manage an agreed portfolio from the Trusts land and property portfolio
- Manage occupancy agreement terms
- Implement occupancy agreements where none currently exist, considering service requirements
- Ensure all obligations within occupancy agreements are adhered to
- Work with landlords and agents to manage dilapidations at the end of occupancy agreements
- Collaborate with the Trusts Capital, Estates and Facilities teams regarding Full Repairing or Internal Repairing occupancy agreements
- Manage wayleaves, easements and public rights of way on all Trust properties/estate
- Maintain accurate record keeping during the occupancy term of all properties
- Ensure property information is integrated into the existing Trust document management systems
- Work with the Trust's sustainability teams and landlords to implement sustainable initiatives
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
Person Specification
Qualifications and Training
- Educated to degree level or equivalent, plus specialist knowledge in relevant discipline acquired through courses & experience to MSc or equivalent
- Evidence of continuous professional education and training
- RICS or other Professional body membership
Experience
- Experience in a leadership role managing a complex and varied property portfolio with multiple landlords and tenants
- Experience of working within the commercial property sector with a focus on managing occupancy agreements
- Direct experience of leading negotiations of contract terms, with reference to financial, legal and technical queries and due diligence
- Understanding of provision and delivery of healthcare services
- Public sector procurement experience
- Experience of working within the NHS/healthcare sector
- Experience of managing contractual relationships with a good understanding of performance management methodology and processes
- Experience of NHS Capital planning processes and project delivery
- Experience of assessing opportunities and risks within property portfolios
- Experience of the role of specialist consultants in the professional team and co-ordinating their use in the provision of technical surveys and advice
Knowledge & Skills
- Strong business acumen, commercial knowledge and awareness
- Knowledge of the NHS and the current strategic agenda
- Ability to compile, analyse and report on complex data and contentious issues in a manner that can be easily understood
- Ability to understand a broad range of specialist information and exchange this with experts and non-experts to meet service needs
- Proven negotiation skills with landlords and suppliers
- Leadership skills with ability to build working relationships across internal and external boundaries and get results
- HTM/HBN compliance
- Use of property databases/CAFM
- Health and safety including risk assessment
- National standards of cleaning
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£53,751 to £60,651 a year per annum inclusive
Property Manager in Southall employer: West London NHS Trust
Contact Detail:
West London NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Southall
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those connected to the NHS. Attend local events or join online forums to get your name out there and learn about hidden job opportunities.
✨Tip Number 2
Prepare for interviews by researching the West London NHS Trust and Central London Community Healthcare NHS Trust. Understand their property portfolios and recent projects so you can impress them with your knowledge and show you're genuinely interested.
✨Tip Number 3
Practice your negotiation skills! As a Property Manager, you'll need to handle various agreements and relationships. Role-play scenarios with friends or mentors to build your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at the West London NHS Trust and ready to make a difference.
We think you need these skills to ace Property Manager in Southall
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the Property Manager role and its responsibilities. Dive into the job description and highlight key points that resonate with your experience. This will help us see how you fit into our team!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the person specification. Use the same language as the job description to show us you’re on the same page.
Showcase Your Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage complex property portfolios and negotiate contracts. We want to see how you've tackled challenges in the past and what results you achieved!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at West London NHS Trust
✨Know Your Portfolio
Before the interview, make sure you have a solid understanding of property management principles and the specific portfolio you'll be handling. Familiarise yourself with the types of properties mentioned in the job description, including clinical and non-clinical functionalities. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Your Negotiation Skills
Since the role involves managing occupancy agreements and negotiating terms, prepare examples from your past experiences where you've successfully navigated complex negotiations. Be ready to discuss how you handled financial, legal, or technical queries, as this will highlight your expertise in managing contractual relationships.
✨Showcase Your Leadership Abilities
The position requires strong leadership skills, so think of instances where you've led a team or project. Be prepared to discuss how you built relationships across different stakeholders, especially in a healthcare context. This will demonstrate your ability to work collaboratively and achieve results in a diverse environment.
✨Understand the NHS Landscape
Having knowledge of the NHS and its current strategic agenda is crucial for this role. Brush up on recent developments within the NHS, particularly those related to property management and healthcare services. This will not only help you answer questions confidently but also show your genuine interest in the sector.