Security Services Officer (Band 5) - Security Service - West London NHS Trust

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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

We are seeking a motivated and detail-oriented individual to join our team as a Security Services Officer within West London NHS Trust’s Forensic Services. This is an exciting opportunity to support and develop key aspects of clinical security across our secure care settings.

Working closely with clinical and non-clinical teams, you’ll play a vital role in supporting the management of security systems, contributing to incident reviews, assisting with intelligence reporting, and liaising with police and other external agencies to promote safety and learning. This role requires discretion, initiative, excellent IT and communication skills, and a keen eye for detail.

You’ll be part of a supportive, values-driven organisation rated ‘Outstanding’ for forensic services, where staff wellbeing, development, and inclusion are top priorities.

We are looking for someone who:

• Has experience in security, preferably within the NHS or forensic settings
• Understands physical, procedural, and relational security principles
• Is confident managing sensitive information and writing professional reports
• Can work independently and as part of a multi-disciplinary team

Main duties of the job

To provide security advice and support to both clinical and non-clinical areas of WLFS. To support the Security Intelligence and Services Officer with the development, maintenance, administration and management of the WLFS CCTV and Body-worn camera systems. Support the management and use of the WLFS Radio system. Support the administration of security policies and procedures, intelligence systems, and new projects relating to CCTV and body-worn camera systems

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overallby the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

• Evidence of good general education and professional development.
• Security Intelligence course (i.e. NOMs accredited or equivalent) or willingness to undertake such a course
• Evidence of further education and training qualification

Experience

• Minimum of two years’ experience, or equivalent, in a secure NHS Forensic setting or other relevant security-related service.
• Experience working in complex teams.
• Experience of office management and administration, including Word, Excel and diary management
• Demonstrated ability to sustain initiative and direction under difficult circumstances.
• Experience in a Forensic setting.
• Previous experience within an NHS or local authority setting.

Knowledge

• Knowledge and understanding of the three principals of security (Physical, Procedural and Relational Security).
• Working knowledge of clinical and security risk assessment
• Management of CCTV system and related software
• Demonstrated ability to work within and show understanding of equal opportunities.
• Experience of digital photography equipment, software and providing teaching advice to others
• Understanding of the Data Protection Act

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Kayode Idris Job title Recruitment and Retention Manager/Senior Email address K.Idris@nhs.net

At West London NHS Trust, we want you to support you to build a career you can be proud of and this starts before your first day with us. Our people live our values every day as they deliver, manage and work to improve our services to patients, carers, families and other professionals.

We’re committed to making our recruitment process clear and efficient. It’s in everyone’s interest that we get the very best people on board as soon as we can.

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