Quality Improvement Manager

Quality Improvement Manager

Southall Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality improvement initiatives and coach teams in data-driven strategies.
  • Company: Join West London NHS Trust, a diverse healthcare provider with an outstanding reputation.
  • Benefits: Enjoy a supportive team environment and opportunities for professional growth.
  • Why this job: Make a real impact on mental health services and improve lives through data and coaching.
  • Qualifications: Experience in quality improvement and data analysis is essential.
  • Other info: Be part of a team shaping the future of healthcare in London.

The predicted salary is between 43200 - 72000 £ per year.

Are you a strategic improver with a passion for data, coaching, and systems leadership? West London NHS Trust is looking for a Quality Improvement Manager to lead our Trustwide QI data and capability agenda.

You’ll join an ambitious, supportive team delivering our five-year QI Strategy and shaping the future of improvement across mental health, community and high secure services.

This senior role offers the chance to influence improvement culture at scale supporting staff, executives, and service users to build confidence in data, use quality tools, and drive sustainable change.

We’re building a permanent QI infrastructure, with data and analytics at its core. If you’re excited by health systems, measurement, and growing others we’d love to hear from you.

As QI Manager, you’ll lead the Trust’s data for improvement strategy coaching teams in SPC, dashboards and meaningful measurement. You’ll co-design QI capability plans, train and coach senior leaders, and embed improvement in borough-based delivery.

You will line manage QI Facilitators and oversee a portfolio of strategic programmes that make a measurable difference to staff and service user experience.

The role includes building digital QI infrastructure, collaborating with informatics, and influencing national QI forums. You’ll act as a senior leader within the team, supporting external partnerships, equity in improvement, and the long-term development of QI as business as usual.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative

For further details / informal visits contact: Name: Saraspadee Veeramah Job title: Head of Quality Improvement Email address: Saraspadee.veeramah@westlondon.nhs.uk

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Quality Improvement Manager employer: West London NHS Trust

West London NHS Trust is an exceptional employer, dedicated to fostering a culture of quality improvement and innovation in healthcare. With a strong commitment to employee development, the Trust offers extensive training opportunities and a supportive environment where staff can thrive and make a meaningful impact on patient care. Located in one of the most diverse areas of the UK, employees benefit from a rich community experience while contributing to a Trust rated 'Good' by the Care Quality Commission, ensuring a rewarding and fulfilling career in the health sector.
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Contact Detail:

West London NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Improvement Manager

✨Tip Number 1

Familiarise yourself with the West London NHS Trust's five-year QI Strategy. Understanding their goals and objectives will help you align your experience and ideas with their vision during discussions.

✨Tip Number 2

Network with current employees or professionals in the field of quality improvement. Engaging with them can provide insights into the Trust's culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented quality improvement initiatives in the past. Highlighting measurable outcomes will demonstrate your capability and fit for the role.

✨Tip Number 4

Stay updated on the latest trends and tools in quality improvement, particularly in healthcare settings. Being knowledgeable about current methodologies will show your commitment to continuous learning and improvement.

We think you need these skills to ace Quality Improvement Manager

Strategic Thinking
Data Analysis
Coaching and Mentoring
Quality Improvement Methodologies
Statistical Process Control (SPC)
Dashboard Development
Change Management
Leadership Skills
Collaboration and Partnership Building
Training and Development
Project Management
Communication Skills
Digital Infrastructure Development
Understanding of Healthcare Systems
Equity in Improvement

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Quality Improvement Manager position. Understand the key responsibilities, required skills, and the overall mission of West London NHS Trust to tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in quality improvement, data analysis, and coaching. Provide specific examples of how you've successfully led initiatives or projects that align with the Trust's goals.

Showcase Your Passion: Express your enthusiasm for health systems and quality improvement in your application. Mention any relevant training or certifications you have, and how they contribute to your ability to drive sustainable change within the organisation.

Tailor Your Application: Customise your CV and cover letter to reflect the values and objectives of West London NHS Trust. Use keywords from the job description to demonstrate that you are a perfect fit for their team and culture.

How to prepare for a job interview at West London NHS Trust

✨Understand the QI Landscape

Familiarise yourself with the current trends and challenges in Quality Improvement within the NHS. Be prepared to discuss how your experience aligns with the Trust's five-year QI Strategy and how you can contribute to shaping improvement culture.

✨Showcase Your Coaching Skills

As a Quality Improvement Manager, you'll be coaching teams in data usage and quality tools. Prepare examples of how you've successfully coached others in the past, focusing on measurable outcomes and the impact of your coaching on team performance.

✨Highlight Data-Driven Decision Making

Since the role involves leading the Trust’s data for improvement strategy, be ready to discuss your experience with data analytics and meaningful measurement. Share specific instances where your data-driven approach led to significant improvements in service delivery.

✨Emphasise Collaboration and Leadership

This position requires collaboration with various stakeholders, including senior leaders and external partners. Prepare to discuss your leadership style and how you foster collaboration across teams to achieve common goals in quality improvement.

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