Director of Transformation

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Main area: LS Management
Grade Band: 9
Contract: Fixed term: 12 months (Business Development)
Hours: Full time – 37.5 hours per week
Job ref: 222-CORP-931-A

Site: Armstrong Way
Town: Uxbridge
Salary: £111,120 – £127,006 per annum inclusive
Salary period: Yearly
Closing: 21/04/2025 23:59
Interview date: 02/05/2025

West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

Job overview

West London NHS Trust is continuing on its exciting, transformative journey and is seeking an experienced and highly capable leader to drive and deliver transformational change across our services, ensuring we continue to provide high-quality across our Mental Health, Community Health, Forensic and High Secure Services.

This is a pivotal leadership position responsible for designing, delivering, and embedding strategic transformation programmes that focus on improving integration, quality, efficiency, and sustainability across both clinical and corporate services. The Director of Transformation will provide expert leadership in change management, ensuring successful implementation of new systems, processes, and ways of working.

Main duties of the job

The successful candidate will have the following attributes:

• Extensive senior leadership experience within the NHS , with a deep understanding of healthcare systems, policies, and the challenges facing the sector.
• A track record of successfully leading complex transformation programmes and achieving measurable improvements in performance, financial outcomes, and operational efficiency.
• Strong strategic, analytical, and problem-solving skills , with the ability to translate vision into actionable, impactful plans.
• Experience working closely with Board-level executives and leading transformation initiatives with broad stakeholder engagement, particularly with partners across Place and system partnerships.
• Proven ability to build and sustain relationships with a variety of stakeholders, creating strong collaborations and partnerships across multiple organisations.
• Exceptional communication and interpersonal skills , able to influence and lead diverse teams to achieve shared goals.
• Expertise in leading change management and ensuring the successful integration of new systems and processes within the Trust.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

Person specification

Qualifications

• Demonstrable equivalent experience and expertise at senior management level within a health or social care setting.
• Evidence of continued professional development.
• Programme or Project Management Qualification.

Experience

• Proven track record of leadership and programme management at a senior level for a minimum of 5 years.
• Successful track record of managing & communicating complex organisational change and development of clinical services, including public consultation on service change.
• Experience of strategy development.
• Experience of leading and successfully implementing service developments & developing business cases within a health or social care setting.
• Demonstrable achievement in negotiating and influencing others.
• Strong record of multi-professional collaboration at a senior level.
• Experience of working collaboratively across systems and with other organisations.
• Experience of change management and workforce re-design.
• Experience of partnership working with service users, carers and other agencies.
• Experience of performance management of programme delivery, staff and processes to ensure targets are consistently achieved.

Knowledge

• Knowledge of the principles relating to contractual arrangements and commissioning for NHS and local authority services.
• Understanding of the principles of the NHS assurance systems, NHSI, NHSE.
• Deep understanding of health & social care provision together with an awareness and appreciation of current NHS and social care policy and priorities, particularly in relation to community care and integrated care.
• Good knowledge of NHS finance systems.
• Knowledge of performance management methods/procedures.
• Clear understanding of professional and multi-disciplinary roles, working and issues.
• Understanding of Data Protection, Freedom of Information & Caldicott principles.
• Knowledge of research methodology.

Skills

• Able to work in partnership with clinical & operational leaders, Executive Directors and external partners.
• Facilitative management style.
• Excellent written, verbal, editorial & presentational skills, with ability to communicate complex issues effectively for a range of audiences including highly complex, sensitive and/or contentious information.
• Environmental and political awareness.
• Business, service planning, analytical and numeracy skills.
• Strong financial management skills.
• Ability to motivate and engage staff at all levels, improving confidence and containing anxiety.
• Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and their carers and are delivered with multi-cultural sensitivity.
• Ability to work collaboratively with central support services.
• IT conversant including word processing and spreadsheet packages.

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

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