At a Glance
- Tasks: Lead a team supporting individuals affected by gambling harms and manage crisis situations.
- Company: Join a dynamic mental health organisation focused on innovative support solutions.
- Benefits: Gain valuable experience in mental health management and make a real difference.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Empower others while developing your leadership skills in a meaningful field.
- Qualifications: Experience in mental health services and managing teams is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.
Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections.
We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
Key Responsibilities- Lead and empower a team of varied personalities and skills
- Work closely with senior managers, stakeholders including commissioners
- De-escalate immediate mental health crises
- Co-produce and facilitate various psychoeducation workshops
- Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
- Work autonomously and proactively
- Co-produce and hold a safe environment for peer-led activities
- Engage in extensive outreach across the borough of Hounslow
- Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
- Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
- Finalise case reports, including clear outcomes of preventative measures in place
- Work collaboratively with internal teams and stakeholders to gather outstanding information
- Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.
- Minimum of 1 year working in mental health services
- Minimum of 1 year working with those impacted by addiction
- Minimum of 1 year of line management
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Ability to work independently and deliver within tight deadlines
- Creative and flexible approach to working with individuals
- Ability to manage sensitive information under GDPR with professionalism and confidentiality.
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Ability to prioritise and manage workload
- Empathy and non-judgemental approach
- Good verbal and written communication skills
- Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.
- Full UK driving licence and car owner
Team Manager in London employer: West London Mind
Join our dynamic team in Hounslow, where we prioritise mental health and support for those affected by gambling behaviours. As a Team Manager, you will benefit from a collaborative work culture that values creativity and autonomy, alongside opportunities for professional growth through training and peer-led initiatives. Our commitment to employee well-being and a supportive environment makes us an exceptional employer in the mental health sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis management and team leadership. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience with addiction and mental health support.
✨Tip Number 3
Showcase your creativity! When discussing your approach to managing a team or facilitating workshops, share specific examples of how you've used innovative methods to engage clients and support workers. This will help you stand out as an autonomous thinker.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you a better chance of getting noticed. Plus, it shows your enthusiasm for joining our mission!
We think you need these skills to ace Team Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Team Manager role. Highlight your experience in mental health services, especially with addiction, and any management roles you've held. We want to see how you can lead and empower a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with those affected by gambling harms. Share specific examples of how you've managed crises or facilitated workshops in the past. Let us know what makes you the perfect fit!
Showcase Your Communication Skills:Since good verbal and written communication skills are key for this role, make sure your application is clear and professional. Use straightforward language and avoid jargon. We want to see that you can communicate effectively with both clients and colleagues.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at West London Mind
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health services and gambling behaviours. Familiarise yourself with relevant legislation and policies, as well as the specific challenges faced by those affected by addiction. This will show that you're not just passionate but also informed.
✨Showcase Your Leadership Skills
As a team manager, you'll need to demonstrate your ability to lead and empower a diverse team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or facilitated workshops. Highlight your creative and flexible approach to leadership.
✨Practice Crisis Management Scenarios
Given the nature of the role, it's crucial to be prepared for crisis situations. Think through potential scenarios you might face and how you would handle them. Be ready to discuss your strategies for de-escalating crises and supporting both clients and your team during challenging times.
✨Engage with Empathy
Empathy is key in this role. During the interview, make sure to convey your understanding of the sensitive nature of the work. Share personal anecdotes that illustrate your non-judgemental approach and your ability to connect with vulnerable individuals, as this will resonate well with the interviewers.
