At a Glance
- Tasks: Lead a team supporting individuals affected by gambling harms and manage crisis situations.
- Company: Join a dynamic mental health service focused on innovative support for vulnerable individuals.
- Benefits: Gain valuable experience in mental health management and make a real difference in people's lives.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Empower others while developing your leadership skills in a meaningful and impactful role.
- Qualifications: Experience in mental health services and managing teams, with a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.
Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
Key Responsibilities- Lead and empower a team of varied personalities and skills
- Work closely with senior managers, stakeholders including commissioners
- De-escalate immediate mental health crises
- Co-produce and facilitate various psychoeducation workshops
- Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
- Work autonomously and proactively
- Co-produce and hold a safe environment for peer-led activities
- Engage in extensive outreach across the borough of Hounslow
- Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
- Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
- Finalise case reports, including clear outcomes of preventative measures in place
- Work collaboratively with internal teams and stakeholders to gather outstanding information
- Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.
- Minimum of 1 year working in mental health services
- Minimum of 1 year working with those impacted by addiction
- Minimum of 1 year of line management
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Ability to work independently and deliver within tight deadlines
- Creative and flexible approach to working with individuals
- Ability to manage sensitive information under GDPR with professionalism and confidentiality.
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
- Aware of issues in mental health service provision
- A good understanding of mental health conditions
- Ability to prioritise and manage workload
- Empathy and non-judgemental approach
- Good verbal and written communication skills
- Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.
- Full UK driving licence and car owner
Team Manager in Hounslow employer: West London Mind
Join a forward-thinking organisation dedicated to making a real difference in the lives of individuals affected by gambling harms. As a Team Manager in Hounslow, you will benefit from a supportive work culture that prioritises employee well-being and professional growth, offering opportunities for training and development in mental health services. With a focus on collaboration and innovation, you'll be part of a team that values creativity and autonomy, ensuring a rewarding and impactful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health management and crisis de-escalation. We recommend role-playing with a friend or using online resources to get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 3
Showcase your creativity! When discussing your approach to managing a team or facilitating workshops, share specific examples of how you've used innovative strategies to engage clients and support workers. This will help you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our mission.
We think you need these skills to ace Team Manager in Hounslow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in mental health and addiction. We want to see how your skills align with the role of Team Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Team Manager, you'll be leading a diverse team. Use your application to demonstrate your management experience and how you've empowered others in previous roles. We love to see examples of how you've handled challenges and supported your team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Avoid jargon unless it's relevant to the role, and remember to proofread for any typos!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at West London Mind
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health services and gambling-related behaviours. Familiarise yourself with the latest legislation and policies, as well as any relevant case studies. This will show that you're not just passionate about the role but also well-informed.
✨Showcase Your Leadership Skills
As a Team Manager, you'll be leading a diverse group. Prepare examples of how you've empowered teams in the past, especially in challenging situations. Think about times when you've successfully de-escalated crises or facilitated workshops, and be ready to share those stories.
✨Demonstrate Empathy and Flexibility
This role requires a non-judgemental approach and the ability to adapt to different personalities. Be prepared to discuss how you've handled sensitive situations with empathy and how you've tailored your approach to meet individual needs in previous roles.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the specific challenges they face, and how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
