At a Glance
- Tasks: Support individuals facing gambling-related challenges through crisis management and tailored advice.
- Company: Join a passionate team dedicated to mental health and addiction support.
- Benefits: Gain valuable experience, develop skills, and make a real difference in people's lives.
- Other info: Flexible, creative environment with opportunities for personal and professional growth.
- Why this job: Be part of an innovative project that empowers individuals and fosters community connections.
- Qualifications: Experience in mental health services and working with addiction is essential.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking an experienced mental health professional to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities.
Your role as a support worker will be to de-escalate those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises within a drop-in model and hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in facilitating peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. You will be joining a small team and be expected to work in partnership with your peer support workers and service lead. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction.
Key Responsibilities- De-escalate immediate mental health crises
- Co-produce and facilitate various psychoeducation workshops
- Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
- Work autonomously and proactively
- Co-produce and hold a safe environment for peer-led activities
- Engage in extensive outreach across the borough of Hounslow
- Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
- Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
- Finalise case reports, including clear outcomes of preventative measures in place
- Work collaboratively with internal teams and stakeholders to gather outstanding information
- Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.
- Minimum of 1 year working in mental health services
- Minimum of 1 year working with those impacted by addiction
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Ability to work independently and deliver within tight deadlines
- Creative and flexible approach to working with individuals
- Ability to manage sensitive information under GDPR with professionalism and confidentiality
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur
- Aware of issues in mental health service provision
- A good understanding of mental health conditions
- Ability to prioritise and manage workload
- Empathy and non-judgemental approach
- Good verbal and written communication skills
- Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.
- Full UK driving licence and car owner
Support Worker in Hounslow employer: West London Mind
Join our dedicated team in Hounslow, where we prioritise a supportive and collaborative work culture that empowers our employees to make a real difference in the lives of those affected by gambling harms. We offer comprehensive training and development opportunities, ensuring you grow both personally and professionally while working alongside passionate colleagues in a meaningful role. With a focus on mental health and well-being, our organisation fosters an environment of creativity and autonomy, making it an excellent place for those looking to contribute to impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the mental health field and let them know you're on the lookout for a Support Worker role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get involved in community events related to mental health and addiction. This not only boosts your visibility but also shows your commitment to the cause. Plus, it’s a great way to meet potential employers face-to-face!
✨Tip Number 3
Prepare for interviews by practising common questions specific to support work. Think about scenarios where you've successfully de-escalated crises or facilitated workshops. We want you to shine when it comes to showcasing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Support Worker in Hounslow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in mental health and addiction support. We want to see how your skills align with the role of a Support Worker, so don’t hold back on showcasing relevant examples!
Showcase Your Skills:In your written application, emphasise your ability to manage crises and work autonomously. We’re looking for creative individuals who can handle challenging situations, so share any specific experiences that demonstrate these qualities.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised!
How to prepare for a job interview at West London Mind
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health issues, particularly those related to gambling behaviours. Familiarise yourself with the latest research and best practices in crisis de-escalation and psychoeducation workshops. This will show that you're not just passionate but also well-informed.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed crises or supported individuals dealing with addiction. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help demonstrate your ability to handle the responsibilities outlined in the job description.
✨Emphasise Teamwork
Since you'll be working closely with peer support workers and other stakeholders, highlight your experience in collaborative environments. Share instances where you've worked effectively in a team to achieve common goals, especially in mental health settings.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This could include inquiries about their approach to peer-led activities or how they measure the success of their psychoeducation workshops. Asking questions shows your genuine interest and helps you assess if the role is the right fit for you.
