At a Glance
- Tasks: Coordinate mobile phones, tablets, and telephony services while providing top-notch customer support.
- Company: Join West London NHS Trust, a diverse and supportive healthcare provider.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Be part of a dynamic team with excellent career advancement opportunities.
- Why this job: Make a real difference in digital services that support essential healthcare delivery.
- Qualifications: Strong admin skills, Microsoft Office experience, and a passion for technology.
The predicted salary is between 32346 - 32346 £ per year.
We're looking for a proactive and organised individual to join our Digital Services team. This varied role supports the management of the Trust's mobile phones, tablets, telephony services and IT assets, while providing excellent customer service to staff across the organisation.
The ideal candidate will have strong administrative and communication skills, experience using Microsoft Office, excellent attention to detail, and the ability to manage competing priorities. An interest in technology, asset management or digital services would be beneficial.
This is a great opportunity to join a supportive team and contribute to the delivery of essential digital services across the Trust.
- To provide coordination of Trust mobile phone, telephony and mobile device services, supporting staff with communications equipment and ensuring compliance, asset control and service delivery.
- Maintain departmental records, databases.
- Assist with ordering, stock management and administrative support tasks.
- Provide cover for reception as and when required.
- Provide support to Senior Administrator to support the processing of purchase orders on the Trust's internal finance system.
- Ensure excellent customer service is provided to both clinical and non-clinical staff.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Monday 23 Nov 2026.
£30,630 - £32,346 per annum pro rata inclusive of 15% HCAS
£36,943 - £44,900 per annum inclusive of HCAS (Outer)
£34,186 - £37,389 per annum inclusive of 20% HCAS
Digital Services Coordinator | West London NHS Trust employer: West London Mental Health Trust
West London NHS Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for podiatrists. With a strong emphasis on career development, employees benefit from structured support and opportunities for progression, particularly in a vibrant, multicultural community. The Trust's commitment to high-quality patient care, alongside collaboration with experienced clinicians and integrated healthcare teams, ensures that staff can make a meaningful impact while enjoying a fulfilling career.
Contact Details:
West London Mental Health Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Services Coordinator | West London NHS Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like West London Mental Health Trust.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at West London Mental Health Trust.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like West London Mental Health Trust, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Digital Services Coordinator | West London NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at West London Mental Health Trust.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at West London Mental Health Trust.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to West London Mental Health Trust. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at West London Mental Health Trust. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at West London Mental Health Trust
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research West London Mental Health Trust’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
