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- Tasks: Support patients in a dynamic mental health environment and deliver high-quality care.
- Company: Join West London NHS Trust, a diverse and innovative healthcare provider.
- Benefits: Receive ongoing training, support, and a caring team focused on staff wellbeing.
- Why this job: Make a real difference in patients' lives while growing your skills in mental health.
- Qualifications: Experience in mental health services and teamwork is essential.
- Other info: Exciting opportunity with excellent career development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly motivated and experienced Healthcare Assistant/Facilitator who is passionate and interested in working in acute inpatient mental services for patients. You must be able to work flexibly and be willing to adapt to the changing needs of our services. The post will require a high level of teamwork as well as a degree of autonomous working.
The inpatient environment is dynamic, caring, and compassionate. The team is highly motivated, focused, and hardworking with a strong commitment to delivering high-quality patient care. The therapeutic environment offers a broad range of interventions, working co-productively with patients and carers to deliver an excellent service. There is a positive approach to reducing restrictive practice and promoting positive engagement across the unit.
The ward team is a multi-disciplinary mental health team that aims to provide a safe and effective clinical assessment and treatment service for patients requiring acute mental health treatment in hospital, informally or under a Section of the Mental Health Act. The inpatient unit is situated at the Mental Health Unit, Claybrook Road, Hammersmith.
Please note: This vacancy does not provide sponsorship. Applicants must have the right to work in the UK. The post holder will work closely with the Ward Manager and Registered Mental Health Nurses to provide safe, effective, and high-quality care for our adult patients with mental health needs. The post holder would ensure the delivery of high-quality and effective nursing care to mental health service users receiving inpatient and/or community services within a service area, in accordance with the objectives and vision of the Trust.
Applicants should have experience of working within mental health services and within a multidisciplinary team and multi-agency frameworks. You will receive a full induction and be given proactive and regular supervision, ongoing access to training and support to undertake this exciting, challenging, and highly rewarding role. This includes being part of a supportive, caring, and innovative team where there is a proactive approach to staff wellbeing and their clinical and professional development.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from the South of England, and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow, and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view as attached. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
This advert closes on Tuesday 18 Nov 2025.
Healthcare Facilitator | West London NHS Trust in City of London employer: West London Mental Health Trust
Contact Detail:
West London Mental Health Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Facilitator | West London NHS Trust in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at West London NHS Trust on LinkedIn. A friendly chat can give us insider info about the team and culture, plus it shows our genuine interest in the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to mental health care. We should highlight our teamwork skills and adaptability, as these are key for the Healthcare Facilitator role. Role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase our passion for patient care during the interview. We can share personal experiences or stories that demonstrate our commitment to mental health services. This will help us stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email expressing our appreciation for the opportunity can leave a lasting impression. Plus, it keeps us on their radar as they make their decision.
We think you need these skills to ace Healthcare Facilitator | West London NHS Trust in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in mental health services. We want to see how your skills align with the role of a Healthcare Facilitator, so don’t hold back on showcasing your relevant experience!
Show Your Passion: Let your enthusiasm for working in acute inpatient mental services shine through! We’re looking for candidates who are genuinely passionate about patient care and can demonstrate their commitment to making a difference.
Highlight Teamwork Skills: Since this role requires a high level of teamwork, be sure to mention any experiences where you’ve successfully collaborated with others. We love seeing examples of how you’ve worked within multidisciplinary teams!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at West London Mental Health Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health services and the specific role of a Healthcare Facilitator. Familiarise yourself with the West London NHS Trust's values and mission, as well as any recent initiatives they’ve undertaken. This will show that you're genuinely interested and prepared.
✨Showcase Your Teamwork Skills
Since this role requires a high level of teamwork, be ready to share examples from your past experiences where you successfully collaborated with others. Highlight how you contributed to a positive team environment and how you adapted to changing needs within a team setting.
✨Demonstrate Flexibility
The job description emphasises the need for flexibility. Prepare to discuss situations where you had to adapt quickly to new challenges or changes in patient care. This will illustrate your ability to thrive in a dynamic environment, which is crucial for this role.
✨Engage with Compassion
In a caring and compassionate environment, it’s essential to convey your empathy and understanding towards patients. Think of specific instances where you provided support to individuals in distress and how you approached those situations with sensitivity and care.