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- Tasks: Support the Neurodevelopmental Team with essential admin tasks and ensure smooth operations.
- Company: Join the West London NHS Trust, a leader in mental health services.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Collaborative team atmosphere with opportunities for personal growth.
- Why this job: Make a difference in young patients' lives while developing your administrative skills.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 23900 - 25600 £ per year.
The post holder will be the administrator for the Neurodevelopmental Team based at Heart of Hounslow. The post holder will be managed by the CAMHS Admin Lead, based at Heart of Hounslow and will have strong relationships with the admin team within CAMHS. The day-to-day working relationships will be with the NDT multi-disciplinary team, Tier 2 admin team and other professionals within NDT and Specialist Hounslow CAMHS team.
The post holder will be responsible for all administrative tasks within Hounslow CAMHS. This will range from minute taking, updating wait lists, organising resources, sending out letters, booking appointments, speaking to parents, answering enquiries from parents, referrers and other professionals. The post holder will provide a comprehensive, efficient and effective service.
The post holder is required to use initiative, planning and prioritising of their time to ensure that deadlines are met, providing administrative support, including inputting information onto RIO. The post holder will provide cover and support for colleagues and administration staff during annual leave and sickness absence.
- To provide a full range of admin support to the team: e.g. sorting and dealing with correspondence, filing, photocopying, typing, archiving, referral tracking etc.
- To book appointments in Clinician’s Rio Diary, assigning YP (Young Patient) to clinician’s caseload and transferring YP from one caseload to another (Caseload allocation). Opening and closing referrals on RiO and Mosaic (local authority system).
- To audio or copy type and proofread letters, memos, notes and reports and ensure they are directed to the appropriate departments, GPs or other organisations within agreed timescales.
- To draft/send responses to correspondence, after appropriate approval. Filtering progress notes for specific information/dates (Rio and Alfresco).
- To maintain waiting lists, team patient lists and referral information.
CAMHS Administrator | West London NHS Trust employer: West London Mental Health Trust
Contact Detail:
West London Mental Health Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAMHS Administrator | West London NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at West London NHS Trust on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by practising common questions related to admin tasks. We should be ready to showcase our organisational skills and how we handle multiple priorities, just like in the job description.
✨Tip Number 3
Show off our tech skills! Familiarise ourselves with RIO and other relevant systems mentioned in the job description. Being able to talk about our experience with these tools can really impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the CAMHS Administrator role. Plus, it’s a great way to reiterate our interest in joining the team.
We think you need these skills to ace CAMHS Administrator | West London NHS Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the administrative tasks mentioned, like minute taking and managing wait lists.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CAMHS Administrator role. Mention your ability to work with multi-disciplinary teams and your knack for organisation.
Showcase Your Communication Skills: Since you'll be dealing with parents and professionals, it's crucial to demonstrate your strong communication skills. Include examples of how you've effectively handled enquiries or correspondence in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at West London Mental Health Trust
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a CAMHS Administrator. Familiarise yourself with tasks like minute taking, managing wait lists, and using systems like RIO and Mosaic. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since you'll be interacting with parents, referrers, and professionals, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively handled enquiries or resolved issues in previous roles. This will highlight your ability to provide a comprehensive service.
✨Be Ready to Discuss Teamwork
You'll be working closely with a multi-disciplinary team, so be prepared to discuss your experience in collaborative environments. Think of specific instances where you supported colleagues or contributed to team goals, as this will show your ability to fit into their admin team.
✨Demonstrate Your Organisational Skills
The role requires strong planning and prioritising abilities. Come prepared with examples of how you've managed multiple tasks or deadlines in the past. This will reassure them that you can handle the administrative demands of the position efficiently.