Band 7 Ward Manager | West London NHS Trust

Responsibilities

• Have 24-hour operational managerial accountability for the delivery of nursing care to patients on the ward.
• Provide clear nursing and managerial leadership to the patients and staff of the ward, managing the daily affairs of the ward to sustain current and improve standards of care to patients.
• Ensure that the ward environment is maintained to a high standard in line with CQC standards and outcomes.
• Assume line management and budgetary responsibility for a team establishment that includes qualified and unqualified staff and admin staff working on the ward.
• Provide expert clinical leadership to ensure high standards of patient care.
• Work closely and alongside community services, Clinical Commissioning Groups and the relevant local Authorities to ensure best use of resources and management of in-patient beds.
• Co-ordinate bed management for the ward, ensuring good planning arrangements for admission and safe discharge of patients.
• Ensure a safe and therapeutic ward environment, making efforts to reduce the numbers of Patient Safety Incidents.
• In the event of Patient Safety Incidents, ensure they are dealt with swiftly and in line with policy.
• Organise support to patients following incidents and debriefing staff.
• Draw out learning points and areas for practice development.
• Investigate complaints, accidents and Patient Safety Incidents in accordance with agreed procedure and prepare reports.
• Ensure ward hygiene, ward cleanliness, infection control and the maintenance of ward fabric, reporting deficiencies where appropriate to Matron, Service Manager, the Estates and Facilities Department.
• Ensure systems are in place for the safekeeping of patients' property and valuables in accordance with Trust's patients' property procedure.
• Actively participate in conjunction with other disciplines, in the formulation and implementation of ward and unit policies as required.

About the Trust

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Wednesday 20 May 2026.