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- Tasks: Support students through admissions and enrolment, ensuring a fantastic experience.
- Company: Join West London College, a diverse and innovative educational institution.
- Benefits: Generous leave, eye care vouchers, cycle scheme, and professional development opportunities.
- Why this job: Make a real difference in learners' lives while working in a dynamic environment.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
- Other info: Exciting career growth opportunities in a supportive team.
The predicted salary is between 29932 - 32312 £ per year.
Location: All West London College sites
Hours: Full time, 36 hours per week
Contract: Permanent
Salary: £29,932 - £32,312 per annum
Closing Date: 5th February 2026
About Us: At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Innovation, Accountability, Collaboration and Inclusion. We have three College sites across West London at Ealing, Hammersmith and Southall. By bringing your skills to the College, you will have a wonderful opportunity to make a difference in our learners’ education and future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.
About the role: An exciting opportunity has arisen for a Student Recruitment and Admissions Officer to join the Marketing and Student Recruitment team at West London College. In this key frontline role, you will provide a welcoming, friendly and efficient one-stop-shop service for Admissions, Enrolment and Information, Advice and Guidance (IAG). You will support prospective and current learners throughout their journey, ensuring an excellent customer experience while meeting service standards, KPIs and audit requirements. Working in a fast-paced environment, you will collaborate closely with reception services, curriculum teams and marketing colleagues to help drive the conversion of enquiries and applications through to enrolment and progression.
Your responsibilities will include:
- Processing applications and enrolments
- Arranging interviews and assessments
- Maintaining accurate records
- Supporting recruitment events across the College
- Undertaking fee assessments
- Cashiering duties
- Providing first-point-of-contact support for learner enquiries
Our learners are at the heart of everything we do, so a commitment to outstanding customer service, strong organisational skills and the ability to manage multiple tasks effectively are essential. We aim to recruit the best staff possible to support learner success. If you are proactive, organised and passionate about helping learners access education and progress, we would love to hear from you.
What we offer: Our team is important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a member of staff, you will receive:
- Generous annual leave entitlement, plus bank holidays and College closure days
- Eye care vouchers
- Cycle to Work scheme
- Interest-free loans for Season tickets and Computers
- Contributory average salary Local Government Pension Scheme (LGPS)
- Continuous Professional Development Events (CPD)
- Access to Perkbox, our rewards and discount platform
- Access to the College’s Employee Assistance Programme (EAP)
- Discount at the College’s on-site hair and beauty salon
Important Information: The safety and welfare of our learners and staff are extremely important to us, and we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. Please note it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. We encourage and welcome applications from individuals regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief, and marriage or civil partnership. To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you include a supporting statement as part of your application. In submitting your application for this position, you are strictly prohibited from using any form of AI (artificial intelligence) tools or automation. By applying, you confirm that all content is your own and not generated or assisted by AI. We reserve the right to close the submission deadline earlier than expected, so please submit your application as soon as possible.
Safeguarding Statement: West London College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. Please assume you have not been shortlisted if you have not heard from us 2 – 3 weeks after the closing date.
Student Recruitment and Admissions Officer in London employer: West London College
Contact Detail:
West London College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment and Admissions Officer in London
✨Tip Number 1
Get to know the College! Research West London College's values and mission. When you understand what they stand for, you can tailor your approach during interviews and conversations, showing that you're not just a fit for the role but also for the culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend college events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to student recruitment and admissions. Think about how you can demonstrate your customer service skills and organisational abilities through real-life examples. We want to see your passion shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at West London College. Get your application in early to avoid missing out!
We think you need these skills to ace Student Recruitment and Admissions Officer in London
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our values and what we stand for at West London College. This will help you tailor your application to show how you align with our commitment to Ambition, Innovation, Accountability, Collaboration, and Inclusion.
Craft Your Supporting Statement: Your supporting statement is your chance to shine! Make sure to highlight your relevant experience and skills that match the role of Student Recruitment and Admissions Officer. Be specific about how you've provided excellent customer service and managed multiple tasks in previous roles.
Follow the Application Instructions: Remember, we only accept applications through our website, so make sure you complete the application form as instructed. Don’t forget to include your supporting statement, as CVs won’t be accepted!
Submit Early: We might close the application window earlier than expected, so don’t wait until the last minute! Get your application in as soon as you can to ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at West London College
✨Know the College Inside Out
Before your interview, take some time to research West London College. Familiarise yourself with its values, mission, and the specific role of a Student Recruitment and Admissions Officer. This will help you align your answers with what the College stands for and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers or clients. Highlight your ability to manage multiple tasks while maintaining a friendly and efficient service.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations related to admissions and enrolment. For instance, how would you deal with a frustrated learner? Practising these scenarios can help you articulate your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the College's future plans, team dynamics, or professional development opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
