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- Tasks: Lead student recruitment and admissions, ensuring a smooth and efficient process.
- Company: Join West London College, a diverse and innovative educational institution.
- Benefits: Enjoy 40 days holiday, eye care vouchers, and continuous professional development.
- Why this job: Make a real impact on students' futures in a dynamic, supportive environment.
- Qualifications: Experience in student recruitment and team leadership is essential.
- Other info: Opportunity for career growth in a collaborative and inclusive culture.
The predicted salary is between 42000 - 46000 £ per year.
Salary: £42, - £46, per annum
Hours: Full-time, 36 hours per week
Reports to: Director of Marketing and Student Recruitment
Location: Cross Campus
About Us: At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Innovation, Accountability, Collaboration and Inclusion. We have three College sites across West London at Ealing, Hammersmith and Southall. By bringing your skills to the College, you will have a wonderful opportunity to make a difference in our students’ education and future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.
About the Role: West London College is seeking an experienced and dynamic Student Recruitment and Admissions Manager to lead our student recruitment, admissions, and information, advice, and guidance (IAG) services across all college sites. You will manage a welcoming, efficient, and compliant service, ensuring that enquiries are handled effectively, applications are processed accurately, and enrolments are completed smoothly. Working collaboratively with marketing, curriculum, data and funding, MIS, and other college teams, you will maximise applicant conversion at each stage of the student journey while maintaining high standards of compliance, data integrity, and customer service. This is a key leadership role, overseeing a busy team, supporting staff development, and continuously improving processes to ensure a positive, student-focused experience from first contact to enrolment.
Key Responsibilities
- Leadership & Team Management: Lead, support, and develop the Student Recruitment and Admissions team, including appraisals, performance management, and one-to-one support. Plan and allocate staff and workloads to maximise productivity and first point-of-contact resolution. Support team compliance with GDPR, funding rules, safeguarding, fraud prevention, and internal financial procedures.
- Student Recruitment & Admissions: Deliver a comprehensive, impartial information, advice, and guidance (IAG) service across all college sites. Oversee the accurate and timely processing of applications, interviews, enrolments, and associated data. Monitor the application pipeline, conversion performance, and response times, providing regular reporting to senior leadership. Collaborate with marketing, curriculum, data and funding, student services, finance, and flexible learning teams to support a seamless student journey.
- Operational Excellence: Review and enhance departmental processes, CRM workflows, and digital systems to improve efficiency, customer experience, and compliance. Maintain high standards of communication and call handling, setting service standards and ensuring continuous improvement. Coordinate staff cover and rota planning, particularly during peak enrolment periods, and maintain business continuity plans.
- Events & Stakeholder Engagement: Oversee staffing support for enrolment, open days, and other recruitment events. Act as a key member of enrolment working groups and contribute to strategic planning for recruitment cycles. Provide guidance and support at internal and external student recruitment events.
- General Responsibilities: Maintain a professional and welcoming environment for students and colleagues. Travel across college sites as required and work occasional evenings and weekends to meet business needs. Undertake any other duties reasonably required within the scope of the post.
Benefits include:
- 40 days holiday allowance, plus bank holidays and college closure days at Christmas
- Eye care vouchers
- Cycle to Work scheme
- Interest-free loans for season tickets and computers
- Contributory Local Government Pension Scheme (LGPS)
- Continuous Professional Development (CPD) opportunities
- Access to Perkbox rewards and discounts
- Employee Assistance Programme (EAP)
This role is ideal for a highly organised, proactive leader with experience in student recruitment, admissions management, and team leadership, who thrives in a fast-paced, student-focused environment and enjoys delivering exceptional customer service.
Student Recruitment and Admissions Manager in London employer: West London College
Contact Detail:
West London College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment and Admissions Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at West London College on LinkedIn or attend local education events. Building connections can give us insider info and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. We want to see how your skills align with our mission of innovation and inclusion, so be ready to share examples from your experience.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and team management. We love candidates who can demonstrate their ability to lead and inspire a team in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our community.
We think you need these skills to ace Student Recruitment and Admissions Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Recruitment and Admissions Manager role. Highlight your relevant experience in student recruitment and team management, and show us how you embody our values of Ambition, Innovation, and Collaboration.
Showcase Your Leadership Skills: In your application, don’t forget to emphasise your leadership experience. We want to see how you've successfully managed teams and improved processes in previous roles. Share specific examples that demonstrate your ability to lead and inspire others.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the information you need about the application process there!
How to prepare for a job interview at West London College
✨Know the College Inside Out
Before your interview, make sure you research West London College thoroughly. Understand its values, mission, and the specific challenges it faces in student recruitment and admissions. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Student Recruitment and Admissions Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed performance, or improved processes. Highlight how you can inspire and develop your team to achieve high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about scenarios related to student recruitment, compliance, or team management. Practise articulating your thought process and the steps you would take to resolve these issues effectively.
✨Emphasise Collaboration and Communication
Collaboration is key in this role, so be ready to discuss how you've worked with different teams in the past. Share specific examples of how you've communicated effectively with marketing, curriculum, and other departments to enhance the student journey and improve recruitment outcomes.
