At a Glance
- Tasks: Lead and manage Revenues and Benefits services, ensuring efficient collection and assessment.
- Company: Join a forward-thinking organisation focused on continual improvement and collaboration.
- Benefits: Competitive salary, hybrid working options, and opportunities for professional growth.
- Other info: Be part of a solution-focused team dedicated to high-quality outcomes.
- Why this job: Make a real impact in your community by enabling people and businesses to thrive.
- Qualifications: Strong background in Revenues and Benefits with leadership experience.
The predicted salary is between 61101 - 64553 £ per year.
£61,101 - £64,553 p/a Full time 37hrs per week Based at the Guildhall, Gainsborough (with opportunity for hybrid working).
Would you like to work for a forward thinking and innovative organisation driven by a culture of continual improvement, collaboration and a focus on high performing services? If so, we are seeking to recruit a Head of Revenues and Benefits to lead and manage our Revenues and Benefits services. This encompasses Council Tax, Business Rates, Housing Benefits and Council Tax support.
You will ensure the efficient collection of local taxation, the accurate assessment of benefit claims and the timely recovery of arrears and overpayments. You will also oversee government returns, performance reporting and service improvement initiatives, working closely with the Director of Corporate Services (S151 Officer) to deliver high quality strategic and operational outcomes.
We are looking for an experienced and motivated leader with a strong background in Revenues and Benefits. You will have extensive technical knowledge of revenues and benefits and ideally have a relevant professional qualification or bring extensive equivalent management experience. You will bring proven experience of managing teams, setting performance targets and delivering excellent results in a complex and busy environment.
Effective communication skills both verbal and written and the ability to lead, manage and influence people is also highly advantageous. We have a clear vision that focuses on enabling people, communities and businesses to realise their full potential. We are also a solution focused and results orientated organisation with values and behaviours to match.
If you would like to be part of our journey to make this vision reality, then please contact peter.davy@west-lindsey.gov.uk to arrange an informal discussion or please visit our website for a full Job Description and Person Specification.
To apply: visit our website for more details about the role and to apply online. Please note we do not accept CV’s as a form of application. Applicants will be subject to a Basic DBS Check. All recruitment correspondence, including interview invites will be sent out via email.
Closing date: Sunday 2nd August 2026. Interview date: TBC. The Council has a commitment to equal opportunities and welcomes applicants from all sections of the community.
Head of Revenues and Benefits employer: West Lindsey Council
Join a forward-thinking and innovative organisation based at the Guildhall in Gainsborough, where collaboration and continual improvement are at the heart of our work culture. As the Head of Revenues and Benefits, you will not only lead a dedicated team but also benefit from opportunities for hybrid working, professional development, and a commitment to enabling communities to thrive. We pride ourselves on fostering an inclusive environment that values diverse perspectives and encourages personal growth, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Revenues and Benefits
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like West Lindsey Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like West Lindsey Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Head of Revenues and Benefits
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for West Lindsey Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at West Lindsey Council
✨Get to Know Public Sector Values
Before your interview with West Lindsey Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for West Lindsey Council.
