Homelessness Accommodation and Support Officer– Rough Sleepers in Skelmersdale

Homelessness Accommodation and Support Officer– Rough Sleepers in Skelmersdale

Skelmersdale Full-Time 28598 - 31022 € / year (est.) No home office possible
West Lancashire Borough Council

At a Glance

  • Tasks: Support individuals experiencing homelessness and manage temporary accommodation effectively.
  • Company: Join West Lancashire Borough Council, committed to community and sustainability.
  • Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
  • Other info: Opportunity for personal growth in a dynamic and supportive environment.
  • Why this job: Be part of a compassionate team helping people find stability and independence.
  • Qualifications: Strong communication skills and a passion for supporting vulnerable individuals.

The predicted salary is between 28598 - 31022 € per year.

Designated Workplace: 49 Westgate, Skelmersdale, WN8 8LP

Designated Workstyle: Mobile Office Based Worker

Salary: £28,598 to £31,022 per annum

Post Type: Full Time

Hours: 36 per week

Tenure: Permanent

Published: Friday 15 May 2026

Closing Date: 23.59 hours BST on Sunday 31 May 2026

Reference: HR-0086-26

Why Us? It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role! As part of our team, you will play a vital role in supporting individuals experiencing homelessness who are living in temporary accommodation or accessing the Rough Sleepers Support Service. You will be responsible for the day-to-day management and monitoring of designated temporary accommodation, ensuring it is safe, well-maintained, and effectively used. Alongside this, you will provide practical and person-centred support to residents, helping them access appropriate services and move towards more stable housing. A key focus of the role is to help prevent and reduce rough sleeping across West Lancashire by engaging with individuals, building trust, and enabling them to access the support they need during a challenging period in their lives.

About You! We are looking for someone who is compassionate, resilient, and committed to making a difference in the lives of people experiencing homelessness. You will have strong communication and organisational skills, with the ability to build positive relationships and engage effectively with individuals who may have complex needs. You will be proactive, able to work both independently and as part of a team, and confident in managing challenging situations with empathy and professionalism. Experience of working in housing, support services, or with vulnerable people would be an advantage, along with a genuine passion for helping others move towards stability and independence.

Lancashire Borough Council welcomes your application. Apply Online by clicking the Apply Online button above. If you require further information or your application will not submit then please call 01695 577177 or email recruitment@westlancs.gov.uk. The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will be guaranteed an interview.

Homelessness Accommodation and Support Officer– Rough Sleepers in Skelmersdale employer: West Lancashire Borough Council

West Lancashire Borough Council is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on environmental sustainability and building inclusive, healthy communities, employees are supported through a collaborative work culture that values compassion and resilience. The role of Homelessness Accommodation and Support Officer offers opportunities for personal growth and development while directly contributing to the well-being of vulnerable individuals in Skelmersdale.

West Lancashire Borough Council

Contact Detail:

West Lancashire Borough Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Homelessness Accommodation and Support Officer– Rough Sleepers in Skelmersdale

Tip Number 1

Network like a pro! Reach out to people in the homelessness support sector, attend local events, and connect with organisations that align with your passion. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their approach to tackling homelessness and think about how your skills can contribute to their mission. We want to see your genuine interest and commitment!

Tip Number 3

Showcase your experience! Whether it’s through volunteering or previous roles, be ready to share specific examples of how you’ve made a difference in people’s lives. We love hearing about real-life impact!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make a change in the community.

We think you need these skills to ace Homelessness Accommodation and Support Officer– Rough Sleepers in Skelmersdale

Compassion
Resilience
Communication Skills
Organisational Skills
Relationship Building
Engagement Skills
Proactivity

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Homelessness Accommodation and Support Officer. We want to see how you can contribute to our mission of supporting individuals experiencing homelessness.

Show Your Passion:Let your enthusiasm for helping others shine through in your application. We’re looking for someone who genuinely cares about making a difference, so share any relevant experiences that showcase your commitment to supporting vulnerable people.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. If you have any issues, just give us a shout at the contact details provided.

How to prepare for a job interview at West Lancashire Borough Council

Know Your Stuff

Before the interview, make sure you understand the role of a Homelessness Accommodation and Support Officer. Familiarise yourself with the challenges faced by rough sleepers and the services available to them. This will help you demonstrate your knowledge and passion for the role.

Show Your Compassion

This role requires a genuine commitment to helping others. Be prepared to share examples from your past experiences where you've made a difference in someone's life, especially in challenging situations. Highlight your empathy and resilience during these discussions.

Communicate Clearly

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions, showing that you can engage effectively with individuals who may have complex needs.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support services available, or how success is measured in this role. This shows your interest in the position and helps you gauge if it’s the right fit for you.