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- Tasks: Provide housing support services to help residents live independently and connect with local services.
- Company: Friendly employer committed to making a difference in the community.
- Benefits: Competitive salary, generous leave, hybrid working, and personal development support.
- Other info: Join a dynamic team focused on health, wellbeing, and preventing social isolation.
- Why this job: Make a real impact on people's lives while enjoying a supportive work environment.
- Qualifications: Experience with older people and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for a new and exciting challenge? Are you passionate about providing great customer service? Are you self-motivated? Do you want to make a real difference? If the answer to these questions is ‘Yes’, this could be the perfect opportunity for you.
We are now looking for an enthusiastic and dedicated person to join our Independent Living team, someone who shares our commitment and motivation to make a difference. Ideally, you will have experience of working with older people and understand their needs.
With constantly changing priorities, you will be self-motivated, capable of working with minimal supervision and able to demonstrate a proven track record of dealing with customers, ideally in a social housing environment. You should be a great communicator with excellent IT skills, which you will need to help provide an excellent and efficient service.
In a busy and challenging environment, you will provide a range of housing support services that enable residents to remain living independently in their homes; and will link with local services to prevent social isolation and promote health and wellbeing.
We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, the opportunity for hybrid working, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.
So, if you’re looking for something new and challenging, we would love to hear from you.
Scheme Manager employer: West Lancashire Borough Council
Contact Detail:
West Lancashire Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially when it comes to providing great customer service and supporting older people.
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being able to express yourself clearly and confidently is key to making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who want to make a difference!
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see that you're genuinely excited about the opportunity to make a difference in people's lives, especially for older individuals.
Tailor Your Experience: Make sure to highlight any relevant experience you have working with older people or in social housing. We love seeing how your background aligns with our mission, so don’t hold back on those details!
Be Clear and Concise: In a busy environment like ours, clarity is key. Keep your application straightforward and to the point, showcasing your communication skills while ensuring we can easily see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at West Lancashire Borough Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Scheme Manager and the specific needs of older people. Research the company’s values and how they align with your passion for customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in social housing or working with older people. Think about situations where you’ve successfully dealt with customers or adapted to changing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly
As a Scheme Manager, communication is key. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and take a moment to gather your thoughts before responding. This shows that you value effective communication.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the Independent Living team, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.