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- Tasks: Manage rent and service charges while ensuring data quality and supporting key organisational processes.
- Company: Join West Lancashire Borough Council, committed to sustainability and community wellbeing.
- Benefits: Competitive salary, flexible working, generous pension scheme, and personal development support.
- Why this job: Be part of a transformative journey that makes a real impact in your community.
- Qualifications: Degree level education or equivalent experience in customer charge setting and data management.
- Other info: Friendly work environment with a focus on work-life balance and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Why Us? It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.
Your Role: You will be responsible for maintaining the highest quality of core unit and property hierarchy, and customer data in our systems. Your role is critical in supporting service charge management and delivering key organisation processes, for example rent reviews, the Statistical Data Return (SDR), and providing the foundation for strong data analysis across the organisation. Additionally, you will communicate rent and service charge reviews to customers and the organisation, establishing and curating the processes for property administration and rent reviews.
About You: Educated to degree level or equivalent, equivalent experience will be considered. Specific knowledge of customer charge setting and processing. Experience of completing rent reviews. Experience of completing Regulatory Returns. Experience of working with complex data. Experience of managing and leading a team effectively. Experience communicating across both finance and non-financial stakeholder groups. Experience delivering data improvements projects.
What’s in it for you? We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer. If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.
Rent & Service Charge Manager in Ormskirk employer: West Lancashire Borough Council
Contact Detail:
West Lancashire Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent & Service Charge Manager in Ormskirk
✨Tip Number 1
Network like a pro! Reach out to current employees at West Lancs on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the organisation's vision and priorities. Show us how your skills align with their focus on sustainability and community building. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with both finance and non-financial stakeholders, being able to explain complex data simply is key. We recommend doing mock interviews with friends or family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team and making a difference in our communities.
We think you need these skills to ace Rent & Service Charge Manager in Ormskirk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with rent reviews and customer charge setting. We want to see how your skills align with our vision and priorities!
Showcase Your Data Skills: Since this role involves working with complex data, don’t forget to mention any relevant experience you have in data analysis or managing data improvements projects. We love seeing candidates who can handle numbers with ease!
Communicate Clearly: Your ability to communicate effectively with both financial and non-financial stakeholders is key. Use your application to demonstrate how you've successfully navigated these conversations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at West Lancashire Borough Council
✨Know Your Numbers
Make sure you brush up on your knowledge of rent reviews and service charge processes. Be prepared to discuss specific examples from your past experience where you've successfully managed these tasks, as this will show your understanding of the role's requirements.
✨Data is Key
Since the role involves working with complex data, come ready to talk about your experience with data analysis. Think of a project where you improved data quality or efficiency, and be ready to explain how you achieved that and the impact it had.
✨Communicate Clearly
You’ll need to communicate effectively with both financial and non-financial stakeholders. Prepare to demonstrate your communication skills by discussing how you've tailored your messages for different audiences in the past.
✨Show Your Team Spirit
As a manager, your ability to lead a team is crucial. Think of examples where you've successfully led a team through challenges or changes, and be ready to share how you foster collaboration and a positive work environment.