Business Support Team Leader for Service Excellence
Business Support Team Leader for Service Excellence

Business Support Team Leader for Service Excellence

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver top-notch operational support.
  • Company: Local government council dedicated to service excellence.
  • Benefits: Competitive salary, job stability, and opportunities for professional growth.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Strong organisational skills and previous supervisory experience required.
  • Other info: Join a dynamic team focused on delivering exceptional service.

The predicted salary is between 36000 - 60000 £ per year.

A local government council in England is seeking a Business Support Team Leader to oversee a dynamic team. In this role, you will manage and motivate Business Support Officers and Assistants, ensuring high standards of operational support.

Ideal candidates will possess exceptional organisational skills, supervisory experience, and a commitment to service quality. If you’re looking for an exciting new challenge, we encourage you to apply.

Business Support Team Leader for Service Excellence employer: West Lancashire Borough Council

As a local government council, we pride ourselves on fostering a supportive and inclusive work culture that values collaboration and community impact. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful public service. Join us in a role that not only offers job satisfaction but also the chance to make a real difference in the lives of residents in our vibrant community.
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Contact Detail:

West Lancashire Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Team Leader for Service Excellence

✨Tip Number 1

Network like a pro! Reach out to your connections in local government or related fields. A friendly chat can lead to insider info about the role and even a referral.

✨Tip Number 2

Prepare for the interview by researching the council's recent projects and initiatives. This shows you're genuinely interested and ready to contribute to their service excellence.

✨Tip Number 3

Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams and improved operational support in previous roles.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity.

We think you need these skills to ace Business Support Team Leader for Service Excellence

Organisational Skills
Supervisory Experience
Team Management
Motivational Skills
Operational Support
Service Quality Commitment
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your organisational skills and supervisory experience. We want to see how you've motivated teams in the past, so don’t hold back on those examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your commitment to service quality and how you can bring that to our team. Keep it engaging and relevant to the role.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage and motivate a team. Numbers and outcomes speak volumes, so include them where possible!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at West Lancashire Borough Council

✨Know Your Team Dynamics

Before the interview, research the council's current Business Support Team structure. Understand how the team operates and think about how you can motivate and manage them effectively. This will show your potential employer that you're already thinking about how to fit into their team.

✨Showcase Your Organisational Skills

Prepare examples of how you've successfully managed projects or teams in the past. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your experiences. This will demonstrate your exceptional organisational skills and your ability to maintain high standards of operational support.

✨Commitment to Service Quality

Be ready to discuss your approach to ensuring service quality. Think of specific instances where you improved service delivery or resolved issues effectively. Highlighting your commitment to service excellence will resonate well with the council's values.

✨Ask Insightful Questions

Prepare thoughtful questions about the council's goals for the Business Support Team. Inquire about challenges they face and how you can contribute to overcoming them. This not only shows your interest but also positions you as a proactive candidate who is eager to make a difference.

Business Support Team Leader for Service Excellence
West Lancashire Borough Council

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