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- Tasks: Lead a dynamic team to deliver top-notch business support services.
- Company: Join a vibrant council committed to community service.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work environment.
- Why this job: Make a real difference while enhancing your organisational and management skills.
- Qualifications: Strong organisational skills and experience in team supervision required.
- Other info: Exciting opportunity for growth and professional development in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Please note: This is a 12-month post to cover a secondment.
Are you an organised, motivated and confident person with a passion for delivering high-quality business support services? We are looking for a Business Support Team Leader to join our busy and dynamic team, helping us provide an efficient, flexible and customer-focused service across the Council.
As a key member of the Business Support function, you will provide effective line management to a team of Business Support Officers and Business Support Assistants, supervise and motivate staff to ensure the smooth delivery of administrative and operational support. You will manage workloads, allocate tasks, and maintain high standards of accuracy, confidentiality, and service quality.
Your key skills will include:
- Excellent organisational skills, with a commitment to providing a quality service and attention to detail.
- The ability to use your initiative, prioritise your own workload, work under pressure and meet tight deadlines.
- Experience of supervising and leading a team on a day-to-day basis to ensure timely completion of tasks, taking positive action to ensure that the Council meets its statutory responsibilities and customer expectations.
- Effective decision making and problem solving, being able to identify a range of appropriate solutions to issues and problems.
- The ability to allocate work, monitor staff workloads and plan staff resources effectively, to ensure the provision of a resilient and flexible service.
- To seek to continuously improve the performance of the team and service through implementation of changes on a regular basis, with a resilient and positive attitude.
- Recruitment, induction, supervision, the monitoring of sickness including formal meetings, and development of less experienced colleagues in the performance of more complex tasks to facilitate the achievement of individual and team performance and development objectives.
If you are looking for a new and exciting challenge and have the relevant experience, we would love to hear from you.
Business Support Team Leader employer: West Lancashire Borough Council
Contact Detail:
West Lancashire Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Business Support Team Leader role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and business support. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along examples of how you've managed workloads and led teams effectively in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Team Leader
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your excellent organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, so give us examples of how you've done this in the past!
Demonstrate Leadership Experience: Since this role involves supervising a team, it's crucial to showcase your leadership experience. Tell us about times when you've motivated your team or handled challenges effectively. We love a good success story!
Be Detail-Oriented: Attention to detail is key for this position. When writing your application, double-check for any typos or errors. We appreciate candidates who take pride in their work and present it well!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started!
How to prepare for a job interview at West Lancashire Borough Council
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Support Team Leader. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in supervising and leading teams. Think of specific examples where you've successfully managed workloads, motivated staff, or improved team performance. This will highlight your ability to take charge and ensure high-quality service delivery.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to tackle hypothetical scenarios or past challenges you've faced. Explain how you approached these situations, the decisions you made, and the outcomes. This will showcase your effective decision-making and problem-solving skills, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team's current challenges, the council's goals, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position aligns with your career aspirations.
