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- Tasks: Lead a dynamic team to deliver top-notch business support services.
- Company: Join a vibrant council focused on community service and efficiency.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work environment.
- Other info: 12-month fixed-term role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while honing your organisational and management skills.
- Qualifications: Strong organisational skills and experience in team supervision required.
The predicted salary is between 30000 - 40000 £ per year.
Please note: This is a 12‑month fixed-term post. Are you an organised, motivated and confident person with a passion for delivering high‑quality business support services? We are looking for a Business Support Team Leader to join our busy and dynamic team, helping us provide an efficient, flexible and customer‑focused service across the Council.
About You! As a key member of the Business Support function, you will provide effective line management to a team of Business Support Officers and Business Support Assistants, supervise and motivate staff to ensure the smooth delivery of administrative and operational support. You will manage workloads, allocate tasks, and maintain high standards of accuracy, confidentiality, and service quality.
Your key skills will include:
- Excellent organisational skills, with a commitment to providing a quality service and attention to detail.
- The ability to use your initiative, prioritise your own workload, working under pressure and meeting tight deadlines.
- Experience of supervising and leading a team on a day-to-day basis to ensure timely completion of tasks, taking positive action to ensure that the Council meet its statutory responsibilities and customer expectations.
- Effective decision making and problem solving, being able to identify a range of appropriate solutions to issues and problems.
- The ability to allocate work, monitor staff workloads and plan staff resources effectively, to ensure the provision of a resilient and flexible service.
- To seek to continuously improve the performance of the team and service through implementation of changes on a regular basis, with a resilient and positive attitude.
- Recruitment, induction, supervision, the monitoring of sickness including formal meetings, and development of less experienced colleagues in the performance of more complex tasks to facilitate the achievement of individual and team goals.
Business Support Team Leader - 12 Month FTC employer: West Lancashire Borough Council
Contact Detail:
West Lancashire Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Team Leader - 12 Month FTC
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Council's values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and experience in leading teams, as these are key for the Business Support Team Leader role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've successfully managed workloads or improved team performance. This will demonstrate your problem-solving abilities and decision-making skills, which are crucial for this position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Business Support Team Leader - 12 Month FTC
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your excellent organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, so share specific examples of how you've done this in the past!
Demonstrate Leadership Experience: Since this role involves supervising a team, it's crucial to showcase your leadership experience. Tell us about times when you've motivated a team or managed workloads effectively. We love seeing how you can inspire others!
Be Detail-Oriented: Attention to detail is key for this position. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their work is accurate and polished.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at West Lancashire Borough Council
✨Show Off Your Organisational Skills
Make sure to highlight your organisational skills during the interview. Prepare examples of how you've managed workloads and prioritised tasks in previous roles. This will demonstrate your ability to keep things running smoothly, which is crucial for the Business Support Team Leader position.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in supervising and leading a team. Share specific instances where you motivated staff or resolved conflicts. This will show that you can effectively manage a team and ensure high-quality service delivery.
✨Problem-Solving on the Spot
Expect to face some scenario-based questions that test your decision-making and problem-solving skills. Think about past challenges you've encountered and how you approached them. This will help you illustrate your ability to find solutions under pressure.
✨Emphasise Continuous Improvement
Talk about how you've implemented changes in previous roles to improve team performance. Share any initiatives you've led that resulted in better efficiency or service quality. This shows that you're proactive and committed to enhancing the team's output.