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- Tasks: Lead transformational change and oversee operations in primary care services.
- Company: Join West Kent Primary Care, a collaborative GP Federation focused on improving healthcare.
- Benefits: Enjoy flexible working, NHS pension, and comprehensive training and support.
- Why this job: Make a real impact on community health while leading innovative service developments.
- Qualifications: Proven leadership experience in healthcare and strong communication skills required.
- Other info: Be part of a supportive team dedicated to high-quality patient care.
The predicted salary is between 36000 - 60000 £ per year.
Are you keen to lead exciting transformational and strategic change with the 10-year neighbourhood plan for Primary and community services? An exciting opportunity is available to join West Kent Primary Care (WKPC) as a Head of Operations & Strategy. We are seeking an experienced and visionary individual to lead our clinical and operational teams ensuring the delivery of exceptional patient care.
We are looking for an enthusiastic and self-driven individual who is a team player, with strong leadership skills, excellent communication skills and a professional approach that demonstrates our values. The post holder will lead, direct, and manage the development of strategic and operational policy within WKPC, whilst remaining responsible for overseeing day-to-day operations delivered by clinical service managers.
In collaboration with the Chief Executive Officer (CEO) and the Senior management team (SMT), the post holder will lead the development of new services whilst considering future opportunities to expand WKPC to support primary care. The post holder will be pivotal to overseeing and implementing change to ensure WKPC continues to support practices/Primary care networks as they move into neighborhoods working with other local system providers in West Kent such as the Kent Community Health Trust, the Mental Health Trust, the voluntary sector and the local authority.
WKPC will look to support Primary care to display and engage with a collaborative integrated approach across services, ensuring innovation and creativity is always present within transformation of services. This is an exciting time to join WKPC during a period of strategic growth and expansion. The post holder will have the opportunity to lead on major collaborative activities across the West Kent footprint and work in partnership with providers across the Health Care Partnership (HCP). This post will report into the CEO and support the Director of Finance and Director of Nursing & Quality who form the SMT. They will also work closely with the governance, workforce and digital teams to communicate and embed strategic direction and organisational change in West Kent community and Primary care services.
You will participate in the manager on-call arrangements to ensure that effective leadership is in place to support the delivery of safe operational services.
Responsibilities:- Lead, direct and manage the development of strategic and operational policy within WKPC, and oversee day-to-day operations delivered by clinical service managers.
- Collaborate with the CEO and SMT to develop new services and consider opportunities to expand WKPC to support primary care.
- Oversee and implement change to support practices/primary care networks as they move into neighborhoods, working with local system providers in West Kent.
- Lead on major collaborative activities across the West Kent footprint and work with providers across the Health Care Partnership (HCP).
- Communicate and embed strategic direction and organisational change with governance, workforce and digital teams.
- Participate in manager on-call arrangements to ensure effective leadership for safe operational services.
- Experience in leadership of clinical and operational teams, and in delivering strategic and operational policy within a healthcare setting.
- Strong leadership, communication, and collaborative skills.
- Ability to work with senior management to develop new services and opportunities for growth.
- Favourable terms and conditions
- Match NHS Annual Leave entitlement
- NEST and NHS Pension
- A comprehensive induction into the company followed by a local induction to introduce you to the role
- Training, support, and development in your career
- Flexible working arrangements
- Recognition via Employee of the Month scheme
- Wellbeing support and Employee Assistance Programme
- Due to travel requirements for the role it would be beneficial for applicants to have a full driving license
West Kent Primary Care will act as employer for this role. We are a collaborative and ambitious GP Federation working with GP practices across Sevenoaks, Weald, Tonbridge, Tunbridge Wells, Malling, and Maidstone to improve General Practice provision in the area. West Kent Primary Care are a supportive and friendly organisation whose aim is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.
Head of Operations and Strategy in Royal Tunbridge Wells employer: West Kent Primary Care
Contact Detail:
West Kent Primary Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations and Strategy in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to WKPC. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching WKPC's recent projects and initiatives. Show us that you're not just interested in the role but also passionate about our mission and values.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences leading teams and implementing change. Be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at WKPC.
We think you need these skills to ace Head of Operations and Strategy in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading clinical and operational teams. We want to see how your skills align with our mission at WKPC, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Head of Operations & Strategy, strong leadership is key. Use your application to demonstrate your past experiences in managing teams and implementing strategic changes. We love seeing examples of how you've led successful projects or initiatives!
Communicate Clearly: Excellent communication skills are essential for this role. Make sure your application is clear and concise. We appreciate well-structured documents that convey your thoughts effectively, so take the time to proofread and polish your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about WKPC and what we stand for!
How to prepare for a job interview at West Kent Primary Care
✨Know Your Stuff
Before the interview, dive deep into West Kent Primary Care's mission and values. Understand their 10-year neighbourhood plan and how it aligns with your vision for operational and strategic change. This will help you articulate how your experience can directly contribute to their goals.
✨Showcase Leadership Skills
Prepare specific examples of how you've successfully led clinical and operational teams in the past. Highlight your ability to implement strategic policies and manage day-to-day operations effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Collaborative Mindset
Emphasise your collaborative approach by discussing past experiences where you've worked with various stakeholders, including local authorities and health trusts. Be ready to share ideas on how you would foster partnerships within the Health Care Partnership to enhance service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the organisation. Inquire about the challenges WKPC faces in implementing their strategic growth and how you can play a part in overcoming them. This shows you're not just interested in the position but also in contributing to their success.
