Creative Agents Coordinator in Sevenoaks

Creative Agents Coordinator

Job description and person specification

• Salary £24,234 FTE
• Hours Part-time, 2/3 days per week
• Contract Fixed Term Contract to 31/03/2029
• Reporting to Community Wellbeing & Creative Service Lead
• Direct reports None
• Location Sevenoaks Wellbeing Centre with occasional travel across West Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent Mind is an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.

Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group committed to making that difference can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.

Job Description

About the role Creative Minds is our National Lottery funded project for adults in West Kent which aims to improve mental health and wellbeing through engagement in creative activities and experiences. These 24-week Programmes run in locations across West Kent and are delivered in partnership with professional artists, local arts organisations and creative leads, supported by the West Kent Mind community wellbeing team.

This role will lead our Creative Agents Development Programme, which is designed for beneficiaries on our Creative Minds programme who show interest in developing their skills further and who want to support others within their own communities.

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The Creative Agent Lead will support beneficiaries on an individual basis as well as in groups to offer support for up to one year after beneficiaries finish their Creative Minds programme.

The Creative Agent Lead will support Creative Agents to thrive and track individual learning journeys.

As we head into our 4th year of the Creative Minds programme, this role will build on the existing track record of the Creative Agent Development Programme. Further empowering Creative Agents to take the lead on facilitating their own projects alongside the wider artists' programme.

Working within the Community and Partnerships Team here at West Kent Mind, this role offers the opportunity to offer additional support to the Creative Mind participants.

Who you are

All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

• Ideally, you will have previously supported people with their mental health and wellbeing.
• You know how to quicky and effectively process referrals.
• It is desirable that you know how to manage a Caseload.
• You will be familiar of how to deliver training.
• You are happy working as a team but equally are able to work independently.
• It is essential that you know your way around working in ways that are compliant with policies and procedures, for example, safeguarding, risk assessment, confidentiality and GDPR.
• Your knowledge and understanding of issues that can negatively impact mental health and strategies that could then positively impact mental health is crucial for this role.
• An awareness of issues around marginalised groups and the importance of working in ways that respect, celebrate and promote diversity would be advantageous in this role.
• Having a good working knowledge and understanding of other local services, for example health, social services, drug and alcohol support, benefits and related support.

What you will offer us

• You will have knowledge of, or appreciation of the potential for arts and creativity to positively impact mental health and wellbeing.
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• You have an excellent standard of writing, spelling and grammar for recording and reporting purposes and the ability to communicate effectively and professionally.
• You are able to participate in and contribute to idea sharing in team meetings.
• You are good at problem-solving and can deal effectively and calmly with challenging situations that may arise from time to time.
• You have an excellent working knowledge of IT skills such as Zoom/Word/Excel/ PowerPoint and Outlook.
• You can monitor, record and analyse client outcomes using quantitative and qualitative data.
• You have a high level of ability to carry out client assessments and keep accurate case notes.
• You are able to identify personal development needs and attend training when required.
• Full UK driving license and access to a vehicle including insurance for business purposes would be desirable.

Key Responsibilities

• Together with the Community Wellbeing & Creative Service Lead, you will be setting and completing work objectives.
• You will be responsible for creating and managing a cohort of Creative Agents.
• You will be facilitating a regular group to support Creative Agents to learn more about training opportunities, volunteering roles and other opportunities to support West Kent Mind within our community.
• You will also be supporting individual Creative Agents, offering bespoke support as and when needed.
• You will set up a Creative Agent Alumni network to continue to support and network those who have completed the programme.
• You will support established Creative Agents to begin to take on paid work in the creative sector.
• You will play a key role in tracking and reporting Creative Agent outcomes on a regular basis to the Community and Partnerships Manager and our funder, The National Lottery.
• You will form a partnership with our Training Manager to create training opportunities, deliver in house training and source any external training for the Creative Agents.
• Your clear communication skills will ensure that relevant information is shared with other team members in a timely manner.
• You will be monitoring and evaluating all aspects of the work for the purposes of continuous improvement.
• You will be putting your administration skills to use to keep accurate records and in line with GDPR processes.
• You will be required to attend supervision sessions as well as team meetings.
• Commitment and dedication to always working in accordance with the values, policies, practices, and procedures of West Kent Mind with particular emphasis on equality of opportunity, health and safety, safeguarding, confidentiality and impartiality.
• Perform all other duties as may reasonably be expected by your line manager.

Adopting our fundraising culture

West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor, or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don't expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion.

Benefits

We're a charity and we're here to make a positive difference to lives and communities. You'll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays

It's important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning

We're committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.

Pension

If eligible you'll be auto enrolled into our pension scheme, and our contribution is based on 3% of your qualifying salary.

Employee Assistance Programme

Everyone can access our Employee Assistance Programme. It's confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.