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- Tasks: Lead a team to support residents in maintaining tenancies and living independently.
- Company: West Kent is dedicated to creating homes and communities residents love.
- Benefits: Enjoy a generous pension, health cash plan, flexible leave, and paid volunteer time.
- Why this job: Make a real difference in people's lives while working in a supportive and fun environment.
- Qualifications: Experience managing teams and supporting vulnerable individuals is essential.
- Other info: Flexible hybrid working options available; apply with CV and supporting statement.
The predicted salary is between 38700 - 51500 £ per year.
West Kent is committed to providing homes and building communities that residents are proud to live in, with support to sustain a successful tenancy and manage life changes. We want to make a positive difference to the lives of our residents and communities and this role is essential in achieving this.
The Tenancy Sustainment team supports our residents and provides advice and guidance to help them maintain their tenancies and live independently. The role will help develop and oversee direct delivery of our tenancy sustainment service, including crisis interventions and long-term casework. The role will also manage a small ‘Supporting Independence’ team, funded by tenants and the local authority.
The successful candidate will need to have a proven track record of managing a team that provides support across a range of areas to vulnerable individuals. With excellent knowledge of current issues facing our residents, experience of working with the statutory or voluntary sector and a passion for making a difference in people's lives; you will lead, motivate and support the team to deliver excellent services that make a difference to our residents' lives.
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
The role can be based in our Sevenoaks, Swanley or Ashford Offices. We offer a flexible approach to hybrid working, typically our full-time colleagues base themselves in the office twice a week.
We will only consider applications submitted with a full CV and completed supporting statement. For more information about this role, and to ask any questions, please contact Duncan Wilson.
Advert Closing Date: 12 midday on 2 June 2025
Interview Date: 10 June 2025
Tenancy Sustainment Manager employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Manager
✨Tip Number 1
Familiarise yourself with the current issues facing residents in the West Kent area. Understanding local challenges will help you demonstrate your knowledge during interviews and show that you're genuinely invested in making a difference.
✨Tip Number 2
Network with professionals in the housing and support sectors. Attend local events or join relevant online forums to connect with others who share your passion for tenancy sustainment. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated and supported team members, especially in challenging situations.
✨Tip Number 4
Research West Kent's values and mission statement thoroughly. Be prepared to articulate how your personal values align with theirs, as cultural fit is often just as important as skills and experience in roles like this.
We think you need these skills to ace Tenancy Sustainment Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Tenancy Sustainment Manager position. Highlight key skills and experiences that align with the role.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications and experiences mentioned in the job description. Emphasise your experience in managing teams and supporting vulnerable individuals, as well as any relevant sector knowledge.
Write a Compelling Supporting Statement: Your supporting statement should clearly outline why you are the ideal candidate for this role. Use specific examples from your past experiences to demonstrate your ability to lead and motivate a team, and your passion for making a difference in people's lives.
Proofread and Submit: Before submitting your application, proofread all documents for spelling and grammatical errors. Ensure that your CV and supporting statement are formatted correctly and that all required information is included. Submit your application through our website before the closing date.
How to prepare for a job interview at West Kent Housing Association
✨Show Your Passion for Community Support
Make sure to express your genuine passion for helping vulnerable individuals and communities. Share specific examples from your past experiences where you made a positive impact, as this aligns with the values of West Kent.
✨Demonstrate Team Management Skills
Prepare to discuss your experience in managing teams effectively. Highlight your leadership style and how you've motivated your team to deliver excellent services, especially in challenging situations.
✨Understand Current Issues Facing Residents
Research and be ready to discuss the current challenges that residents face in the housing sector. This shows that you are informed and can contribute valuable insights to the role.
✨Prepare Questions About the Role
Have thoughtful questions ready about the Tenancy Sustainment Manager role and the team dynamics. This demonstrates your interest in the position and helps you assess if it's the right fit for you.
