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- Tasks: Welcome visitors and manage enquiries while providing essential admin support.
- Company: Join a passionate housing association dedicated to community values.
- Benefits: Generous pension, health cash plan, flexible leave, and paid volunteer time.
- Why this job: Be the friendly face of our organisation and make a real difference.
- Qualifications: Strong customer service skills and a knack for organisation.
- Other info: Flexible job share role with opportunities for personal growth.
The predicted salary is between 25889 - 25889 £ per year.
We’re looking for two friendly, organised, and professional individuals to join us as Reception Administrators in a job-share. This is a key front-line role, providing a warm welcome to residents, visitors, contractors, and staff, and ensuring our reception runs smoothly and efficiently. We’re looking for someone who can be flexible to provide cover for the other shift during holidays and sickness.
As the first point of contact, you’ll deliver excellent customer service, manage enquiries, maintain accurate records, and provide essential administrative support across the organisation. You’ll also support Health & Safety processes, including inductions and keeping key documentation up to date.
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package - generous pension and life cover, health cash plan, flexible leave package, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
The role will be based at our Sevenoaks Office. This role is offered as a job share, with two Reception Administrators jointly covering the service. One role will cover the mornings, and one will cover the afternoons. Applicants must be flexible and willing to provide cover for both shifts as required, particularly during periods of annual leave, sickness, or other absences, to ensure continuous reception coverage.
- Morning shifts: Monday to Friday 8.45am to 12.15pm, 17 hours 30 minutes per week, £12,585.34 per annum
- Afternoon shifts: Monday to Friday 12.15pm to 4pm, 18 hours 45 minutes per week, £13,304.50 per annum
If you have a preference of which hours you would like to cover (morning or afternoon), please include this in your supporting statement.
We will only consider applications submitted with a full CV and completed application form. You can access the full job description on our website. We will be reviewing applications upon submission and reserve the right to close this advert early. Interview dates: 17 and 18 February 2026.
Reception Administrator in Sevenoaks employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on West Kent. Understand their values and mission, and think about how you can align with them. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think of examples from your past experiences that showcase your skills in these areas. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! As a Reception Administrator, you'll be the first point of contact for visitors. Make sure you present yourself professionally. A smart outfit can boost your confidence and make a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your professionalism.
We think you need these skills to ace Reception Administrator in Sevenoaks
Some tips for your application 🫡
Show Your Personality: As a Reception Administrator, you'll be the friendly face of our organisation. Make sure your application reflects your warm and approachable nature. Use a conversational tone in your cover letter to show us who you are!
Highlight Relevant Experience: We want to see how your past experiences align with the role. Be sure to mention any customer service or administrative roles you've had before. Specific examples will help us understand how you'd fit into our team.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. This shows us your organisational skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and application form. Plus, you can find all the details about the role and our benefits package there too!
How to prepare for a job interview at West Kent Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Reception Administrator role. Familiarise yourself with the key responsibilities like providing excellent customer service and managing enquiries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
As a front-line role, it's crucial to highlight your interpersonal skills. Prepare examples of how you've successfully interacted with customers or handled difficult situations in the past. This will show that you can deliver the warm welcome they’re looking for.
✨Flexibility is Key
Since the role requires covering different shifts, be ready to discuss your flexibility. Share any previous experiences where you adapted to changing schedules or stepped in to help colleagues. This will reassure them that you can handle the job-share aspect effectively.
✨Prepare Questions About the Organisation
Demonstrate your interest in West Kent by preparing thoughtful questions about their values and vision. Ask about their approach to community engagement or how they support staff development. This shows you're not just interested in the job, but also in being part of their mission.
