West Kent Housing Association is seeking an Aftercare Co-ordinator to support the Aftercare Team on our new homes programme. You will manage the defects process from handover through the 12‑month defect period, ensuring all issues are resolved, with regular site travel.
The role requires strong communication with residents, contractors and internal teams, a customer-focused approach, and a driving licence. Hybrid working is available in Sevenoaks.
#J-18808-Ljbffr
Hybrid: New Homes Aftercare Coordinator – Defects Lead in Sevenoaks employer: West Kent Housing Association
At West Kent, we pride ourselves on being an exceptional employer, offering a supportive work culture that values integrity, compassion, and continuous learning. As a Customer Resolution Officer, you'll not only have the chance to make a meaningful impact on customer experiences but also benefit from a generous package that includes a flexible leave policy, health cash plan, and opportunities for personal growth within our Sevenoaks office. Join us in our mission to create better living spaces and contribute to positive change in our community.
Contact Details:
West Kent Housing Association Recruitment Team
