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For Companies At a Glance
- Tasks: Engage with customers across multiple channels and deliver top-notch service.
- Company: Community-focused housing organisation in Sevenoaks dedicated to making a difference.
- Benefits: Competitive salary, generous pension, flexible leave, and 30-hour work week.
- Why this job: Join us to enhance customer experiences and positively impact the community.
- Qualifications: Excellent communication skills and a passion for customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
A community-focused housing organization in Sevenoaks is seeking a Customer Services Advisor on a six-month fixed-term contract. The role involves communicating with customers through various channels and ensuring high standards of service.
Ideal candidates should exhibit excellent communication skills and a commitment to customer satisfaction.
The position offers a competitive salary for 30 hours per week with benefits including a generous pension and flexible leave. Join us in making a difference in the community.
Hybrid Customer Experience Advisor in Sevenoaks employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Advisor in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or customer service roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills align with their mission. Practise common interview questions so you can showcase your communication skills effortlessly.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Hybrid Customer Experience Advisor in Sevenoaks
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can make a difference in our community and ensure high standards of service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hybrid Customer Experience Advisor role. Highlight your communication skills and any relevant experience that aligns with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at West Kent Housing Association
✨Know the Organisation
Before your interview, take some time to research the community-focused housing organisation. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in making a difference in the community.
✨Showcase Your Communication Skills
As a Customer Services Advisor, excellent communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved service standards. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Commitment to Customer Satisfaction
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you prioritise customer satisfaction and what strategies you use to ensure high service standards. This will resonate well with the interviewers looking for someone who shares their commitment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the organisation's future plans. This shows that you’re not just interested in the job, but also in how you can contribute to their goals and grow within the company.
