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- Tasks: Help bring empty homes back to life and ensure they meet high standards.
- Company: Join a passionate housing association dedicated to community impact.
- Benefits: Generous pension, health cash plan, extra leave, and volunteer time off.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while enjoying a fun work environment.
- Qualifications: Strong communication skills, customer service experience, and IT proficiency required.
The predicted salary is between 27133 - 27133 £ per year.
We’re looking for an organised and customer-focused Empty Homes Officer to help bring our empty properties back into use quickly and to a high standard.
You’ll manage empty homes from tenancy end through to re-let, working closely with internal teams and contractors to reduce turnaround times and void loss. The role includes monitoring progress, attending weekly void meetings, coordinating utilities, supporting decants, and ensuring homes meet our Home Standard.
You’ll have strong communication and organisational skills, experience delivering a customer-focused service, and the ability to manage competing priorities. Confident IT skills are essential. A full driving licence with access to a car is required.
About Us
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
Benefits
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
Application Information
We will only consider applications with a full CV and completed application form.
Advert Closing Date: 9am on 20 May 2026
Interview Date: 4 June 2026
Empty Homes Officer in Sevenoaks employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empty Homes Officer in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with empty homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for roles like Empty Homes Officer. Think about your past experiences and how they relate to managing properties and working with teams.
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used technology to improve processes or communication in previous roles. This is key for managing empty homes efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about our awesome benefits package there!
We think you need these skills to ace Empty Homes Officer in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing properties and delivering customer-focused services. We want to see how your skills align with the role of an Empty Homes Officer, so don’t be shy about showcasing relevant achievements!
Complete the Application Form: Don’t forget to fill out the application form completely! It’s our way of getting to know you better, so take your time to provide detailed answers that reflect your organisational skills and ability to manage competing priorities.
Showcase Your Communication Skills: In your written application, let your communication skills shine through. Use clear and concise language, and make sure to demonstrate how you’ve effectively collaborated with teams or contractors in the past. We love a good team player!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, you can check out more about our values and benefits while you’re there!
How to prepare for a job interview at West Kent Housing Association
✨Know Your Stuff
Make sure you understand the role of an Empty Homes Officer inside out. Familiarise yourself with the processes involved in managing empty properties, from tenancy end to re-let. Brush up on relevant legislation and best practices in housing management to show you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role requires strong communication, prepare examples of how you've effectively communicated with customers or teams in the past. Think about times when you’ve resolved conflicts or coordinated with multiple stakeholders, as these experiences will highlight your ability to manage competing priorities.
✨Demonstrate Organisational Skills
Be ready to discuss how you stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of projects and deadlines. This will reassure the interviewers that you can handle the demands of the role efficiently.
✨Emphasise Your IT Proficiency
Since confident IT skills are essential for this position, be prepared to talk about your experience with relevant software and tools. If you have any examples of how you've used technology to improve processes or communication, make sure to mention those!