At a Glance
- Tasks: Coordinate daily repairs and manage contract performance for exceptional customer satisfaction.
- Company: Join West Kent, a passionate housing association making a difference in society.
- Benefits: Generous pension, health cash plan, extra leave, and paid volunteer time.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
- Why this job: Shape services and make a real impact in the community while developing your career.
- Qualifications: Experience in housing, construction, or project management with strong IT skills.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Contract Officer to co-ordinate the day to day running of repairs related works including day to day repairs, fire precaution works and damp and mould. You will be responsible for managing the performance and delivery to the required contract specification. Reporting to the senior contract manager you will help shape the services offered to deliver exceptional customer satisfaction.
With a good understanding of repairs, you will be responsible for identifying trends, monitoring customer contacts and tasks, processing works orders to completion and managing payments. Good knowledge and experience of managing projects would be of benefit. Confident and calm you will be able to present your reports and findings to the senior contract manager. You will also be expected to chair and manage operational meetings with clear outcomes to support the Governance of the partnerships.
You will also be someone with outstanding IT skills, attention to detail and experience in either housing, construction or project management.
About Us
At West Kent we are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion, self-awareness, as well as a commitment to learning and equally important working hard and having fun.
Benefits
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
Additional Details
We operate hybrid working with employees attending the office two days per week. You'll need a full driving licence and access to your own vehicle.
Application Information
We will only consider applications submitted with a full CV and completed application form. There is further information about our recruitment process, and the full job description, on our website.
Advert closing date: 9am on 3 December 2025
Interview date: 10 December 2025
Contract Officer (Property) in Sevenoaks employer: West Kent Housing Association
At West Kent, we pride ourselves on being an exceptional employer that values integrity, compassion, and personal growth. Our hybrid working model allows for flexibility while fostering a collaborative environment where employees can thrive. With a comprehensive benefits package, including generous leave and wellness support, we are dedicated to creating a workplace that not only meets the needs of our staff but also empowers them to make a meaningful impact in the community.
Contact Details:
West Kent Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Officer (Property) in Sevenoaks
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like West Kent Housing Association, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Officer (Property) at West Kent Housing Association.
We think you need these skills to ace Contract Officer (Property) in Sevenoaks
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at West Kent Housing Association
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
