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- Tasks: Coordinate daily repairs and manage contract performance for exceptional customer satisfaction.
- Company: Join West Kent, a passionate housing association making a difference in society.
- Benefits: Generous pension, health cash plan, extra leave, and paid volunteer time.
- Why this job: Shape services and make a real impact in the community while developing your career.
- Qualifications: Experience in housing, construction, or project management with strong IT skills.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Contract Officer to co-ordinate the day to day running of repairs related works including day to day repairs, fire precaution works and damp and mould. You will be responsible for managing the performance and delivery to the required contract specification. Reporting to the senior contract manager you will help shape the services offered to deliver exceptional customer satisfaction.
With a good understanding of repairs, you will be responsible for identifying trends, monitoring customer contacts and tasks, processing works orders to completion and managing payments. Good knowledge and experience of managing projects would be of benefit. Confident and calm you will be able to present your reports and findings to the senior contract manager. You will also be expected to chair and manage operational meetings with clear outcomes to support the Governance of the partnerships.
You will also be someone with outstanding IT skills, attention to detail and experience in either housing, construction or project management.
About Us
At West Kent we are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion, self-awareness, as well as a commitment to learning and equally important working hard and having fun.
Benefits
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
Additional Details
We operate hybrid working with employees attending the office two days per week. You'll need a full driving licence and access to your own vehicle.
Application Information
We will only consider applications submitted with a full CV and completed application form. There is further information about our recruitment process, and the full job description, on our website.
Advert closing date: 9am on 3 December 2025
Interview date: 10 December 2025
Contract Officer (Property) in Sevenoaks employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Officer (Property) in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to people in the housing and construction sectors. Attend industry events or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to contract management and repairs. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills and achievements!
✨Tip Number 3
Showcase your IT skills! Be ready to discuss any software or tools you've used in project management. If you can demonstrate your tech-savviness, it’ll definitely give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and our awesome benefits package there too!
We think you need these skills to ace Contract Officer (Property) in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Officer role. Highlight your experience in managing repairs, projects, and customer satisfaction. We want to see how your skills align with what we’re looking for!
Complete the Application Form: Don’t forget to fill out the application form completely! It’s essential for us to get a full picture of your qualifications and experiences. A well-completed form shows you’re serious about the role.
Showcase Your IT Skills: Since outstanding IT skills are a must, make sure to mention any relevant software or tools you’re proficient in. We love seeing candidates who can leverage technology to improve processes!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make your points easy to understand. This will help us see your potential right away!
How to prepare for a job interview at West Kent Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs, fire precautions, and damp and mould issues. Familiarise yourself with the specific contract specifications mentioned in the job description so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Be ready to share examples of your project management experience. Think of specific projects you've managed, the challenges you faced, and how you ensured successful delivery. This will demonstrate your ability to handle the responsibilities of the role.
✨Prepare for Operational Meetings
Since you'll be expected to chair and manage operational meetings, practice presenting your findings clearly and concisely. Prepare a mock presentation or report that you can discuss during the interview to show your communication skills.
✨Highlight Your IT Proficiency
With outstanding IT skills being a requirement, be prepared to discuss the software and tools you’ve used in previous roles. If you have experience with specific project management software or data analysis tools, mention these to showcase your technical capabilities.
