At a Glance
- Tasks: Support residents with tenancy issues and promote socialisation and well-being.
- Company: West Kent is a passionate housing association dedicated to creating vibrant communities.
- Benefits: Enjoy flexible leave, health cash plans, and paid volunteer time.
- Why this job: Make a real difference in residents' lives while working in a fun, supportive environment.
- Qualifications: Great communication skills and a full driving licence are essential.
- Other info: Position based in West Kingsdown; applications require a CV and application form.
The predicted salary is between 16228 - 16228 £ per year.
We are seeking a Scheme Manager to support residents to maintain their tenancies by assisting with low level anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in. The successful candidate will understand the issues facing older people and work closely with colleagues to deliver positive outcomes.
You will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being. You will ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe.
You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role and able to effectively prioritise and manage your time, including being able to regularly travel between sites, which will be a daily expectation.
Most importantly, you will put residents at the heart of what you do and be focused on delivering an excellent service.
At West Kent we are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
You will be based at Kingswood Court in West Kingsdown, TN15 6LN. You'll need a full driving licence and access to your own vehicle.
We will only consider applications submitted with a full CV and completed application form. Shortlisting for interview will be based on your application and supporting statement, so please spend time to ensure you write a full response with examples relating to the key criteria listed in the job description.
For an informal discussion contact Stephen Lovering, Older People's Team Manager, on 07748 337198.
Advert closing date: 9am on Wednesday 23 July 2025. Interview dates: 31 July and 1 August 2025.
Locations
Scheme Manager (Housing) in Sevenoaks, Kent employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager (Housing) in Sevenoaks, Kent
✨Tip Number 1
Familiarise yourself with the specific challenges faced by older residents in housing schemes. Understanding their needs will help you engage more effectively during interviews and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with older people. Attend local community events or workshops to build connections that could provide insights into the role and potentially lead to a referral.
✨Tip Number 3
Prepare examples of how you've successfully managed time and prioritised tasks in previous roles. This will showcase your ability to handle the fast-paced nature of the Scheme Manager position and highlight your organisational skills.
✨Tip Number 4
Research West Kent's values and mission statement thoroughly. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as skills and experience in the hiring process.
We think you need these skills to ace Scheme Manager (Housing) in Sevenoaks, Kent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Scheme Manager position. Highlight your understanding of the issues facing older people and how you can contribute positively.
Tailor Your CV: Ensure your CV reflects relevant experience and skills that align with the job description. Emphasise your communication skills, time management abilities, and any previous experience in housing or support roles.
Craft a Strong Supporting Statement: In your supporting statement, provide specific examples that demonstrate your ability to handle low-level anti-social behaviour, assist tenants, and ensure health and safety compliance. Relate your experiences to the key criteria mentioned in the job description.
Follow Application Instructions: Make sure to submit both your CV and the completed application form as specified. Double-check for any additional documents required and ensure everything is submitted before the closing date.
How to prepare for a job interview at West Kent Housing Association
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Scheme Manager, especially regarding supporting residents and managing low-level anti-social behaviour. Familiarise yourself with the specific challenges older people face and think about how you can address these in your responses.
✨Showcase Your Communication Skills
As a Scheme Manager, you'll need to communicate effectively with a diverse range of people. Prepare examples of how you've successfully built relationships in previous roles, particularly in challenging situations. This will demonstrate your ability to connect with tenants and colleagues alike.
✨Demonstrate Time Management Abilities
Given the fast-paced nature of the role, be ready to discuss how you prioritise tasks and manage your time effectively. Share specific instances where you've successfully juggled multiple responsibilities, especially if they involved travelling between different sites.
✨Align with Company Values
Research West Kent's values and think about how your personal values align with theirs. Be prepared to discuss how you embody qualities like integrity, compassion, and a commitment to learning in your work. This will show that you're not just a fit for the role, but also for the organisation's culture.