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- Tasks: Support residents with tenancy issues and promote socialisation and well-being.
- Company: West Kent is a passionate housing association focused on community and resident growth.
- Benefits: Enjoy flexible leave, health cash plans, and paid volunteer time.
- Why this job: Make a real difference in residents' lives while working in a fun, supportive environment.
- Qualifications: Great communication skills and a full driving licence are essential.
- Other info: Position based in West Kingsdown; applications require a CV and completed form.
The predicted salary is between 16228 - 22719 £ per year.
We are seeking a Scheme Manager to support residents to maintain their tenancies by assisting with low level anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in.
The successful candidate will understand the issues facing older people and work closely with colleagues to deliver positive outcomes. You will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being.
You will ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe.
You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role and able to effectively prioritise and manage your time, including being able to regularly travel between sites, which will be a daily expectation.
Most importantly, you will put residents at the heart of what you do and be focused on delivering an excellent service.
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.
Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing.
You will be based at Kingswood Court in West Kingsdown, TN15 6LN. You’ll need a full driving licence and access to your own vehicle.
We will only consider applications submitted with a full CV and completed application form. Shortlisting for interview will be based on your application and supporting statement, so please spend time to ensure you write a full response with examples relating to the key criteria listed in the job description.
For an informal discussion contact Stephen Lovering, Older People’s Team Manager.
Advert closing date: 9am on Wednesday 23 July 2025
Interview dates: 31 July and 1 August 2025
Scheme Manager (Housing) employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager (Housing)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by older residents. Understanding their needs and concerns will help you connect better during interviews and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully engaged with diverse groups in the past. This will highlight your ability to build relationships, which is crucial for the Scheme Manager role.
✨Tip Number 3
Research West Kent's values and mission. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as skills and experience in roles like this.
✨Tip Number 4
Prepare to discuss your time management strategies. Given the fast-paced nature of the role, being able to articulate how you prioritise tasks and manage your time effectively will set you apart from other candidates.
We think you need these skills to ace Scheme Manager (Housing)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Scheme Manager position. Highlight your understanding of the issues facing older people and how you can contribute positively.
Tailor Your CV: Ensure your CV reflects relevant experience and skills that align with the job description. Emphasise your communication skills, time management abilities, and any previous experience in housing or support roles.
Craft a Strong Supporting Statement: Write a detailed supporting statement that addresses the key criteria listed in the job description. Use specific examples from your past experiences to demonstrate how you meet these criteria.
Follow Application Instructions: Make sure to submit a full CV along with the completed application form as specified. Double-check that all documents are included and that your application is submitted before the closing date.
How to prepare for a job interview at West Kent Housing Association
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Scheme Manager. Be prepared to discuss how your experience aligns with supporting residents, managing anti-social behaviour, and ensuring health and safety compliance.
✨Showcase Your Communication Skills
As a Scheme Manager, you'll need to communicate effectively with a diverse range of people. Prepare examples of how you've successfully built relationships in previous roles, especially with vulnerable individuals or groups.
✨Demonstrate Your Initiative
This role requires self-motivation and the ability to work under pressure. Think of instances where you've taken the initiative to solve problems or improve situations for others, particularly in fast-paced environments.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the organisation's values, team dynamics, and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
