At a Glance
- Tasks: Support customers through the homeownership journey, managing resales and leasehold services.
- Company: Join West Kent, a passionate housing association dedicated to community impact.
- Benefits: Generous pension, health cash plan, flexible leave, and paid volunteer time.
- Other info: Flexible hybrid working with a vibrant office culture in Sevenoaks.
- Why this job: Be part of a supportive team focused on customer experience and continuous improvement.
- Qualifications: Strong communication skills and a commitment to customer service.
The predicted salary is between 36046 - 36046 £ per year.
This is a key role within our Home Ownership team, supporting the delivery of a high-quality, customer-focused service across resales and leasehold management. You will take ownership of a broad range of transactions and enquiries from start to finish, acting as a trusted point of contact for customers and stakeholders throughout the homeownership journey.
Working collaboratively with colleagues, you will play an important role in progressing sales, managing leasehold services, and ensuring all activities are delivered in line with regulatory requirements and organisational standards. The role also contributes to service resilience through shared team responsibilities, helping to maintain continuity and consistently achieve performance targets.
This is an exciting opportunity to join a proactive and supportive team, where customer experience, accountability and continuous improvement are at the heart of how we deliver our services.
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing.
The role will be based in our Sevenoaks office. We offer a flexible approach to hybrid working, with employees attending the office twice a week.
We will only consider applications submitted with a full CV and completed application form.
Advert Closing Date: 9am on 6 July 2026 Interview Date: 13 July 2026
Locations
Homeownership Adviser (Resales/Leasehold) in Kent, Sevenoaks employer: West Kent Housing Association
West Kent is an exceptional employer, dedicated to fostering a supportive and collaborative work environment where employees can thrive. With a strong focus on customer experience and continuous improvement, we offer generous benefits including a flexible leave package, health cash plan, and opportunities for personal growth, all while working in the picturesque location of Sevenoaks. Join us to make a meaningful impact in the community while enjoying a balanced work-life approach with our hybrid working model.
Contact Details:
West Kent Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Homeownership Adviser (Resales/Leasehold) in Kent, Sevenoaks
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like West Kent Housing Association.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like West Kent Housing Association? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit West Kent Housing Association's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Homeownership Adviser (Resales/Leasehold) in Kent, Sevenoaks
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Homeownership Adviser (Resales/Leasehold) role at West Kent Housing Association, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at West Kent Housing Association
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where West Kent Housing Association operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to West Kent Housing Association. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at West Kent Housing Association.
