At a Glance
- Tasks: Lead the team in resolving customer complaints and enhancing their experience.
- Company: Dynamic organisation focused on customer satisfaction and continuous improvement.
- Benefits: Attractive salary, flexible working hours, and opportunities for personal growth.
- Other info: Join a supportive team dedicated to excellence in customer care.
- Why this job: Make a real difference by improving customer experiences and driving positive change.
- Qualifications: Experience in customer service and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Job Role Apply (by clicking the relevant button) after checking through all the related job information below.
We're looking for a passionate and forward-thinking Customer Resolution Manager to lead the delivery of high quality complaints handling for all our customers, including member enquiries and Housing Ombudsman enquiries.
This is a key role taking learning from xxuwjjq complaints and our customers experiences through to implementing ...
Locations
Customer Resolution ( Complaints) Manager in Kent, Sevenoaks employer: West Kent Housing Association
At West Kent, we pride ourselves on being a values-driven organisation that empowers our employees to make a meaningful impact in the community. As a Finance Manager, you'll not only lead high-performing teams but also enjoy a supportive work culture that prioritises professional growth, flexibility, and employee wellbeing, all while working in the picturesque setting of Sevenoaks. Join us to drive operational excellence and contribute to delivering homes and services that truly matter.
Contact Details:
West Kent Housing Association Recruitment Team
