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- Tasks: Coordinate daily operations of planned servicing contracts and manage project performance.
- Company: Join West Kent, a passionate housing association dedicated to making a positive societal impact.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to shape exceptional customer experiences.
- Why this job: Be part of a mission-driven team that values your contributions and fosters professional growth.
- Qualifications: Experience in housing, construction, or project management is preferred; strong IT skills are essential.
- Other info: Opportunity to present findings and lead operational meetings for impactful governance.
The predicted salary is between 26700 - 44600 £ per year.
Contract Officer (Property) (£44,549 per annum, full-time) Job Role We are looking for a Contract Officer to co-ordinate the day to day running of the planned servicing contracts. The work will involve the planning the renewal of doors, windows, electrical rewires/CCUs, roofing, and servicing programmes. You will be responsible for managing the performance and delivery to the required contract specification. Reporting to the senior contract manager you will help shape the services offered to deliver exceptional customer satisfaction. With a good understanding of repairs or planned work, you will be responsible for identifying trends, monitoring customer contacts and tasks, processing works orders to completion and managing payments. Knowledge and experience of managing projects would be of benefit. Confident and calm, you will be able to present your reports and findings to the senior contract manager. You will also be expected to chair and manage operational meetings with clear outcomes to support the Governance of the partnerships. You will also be someone with outstanding IT skills, attention to detail and experience in either housing, construction or project management. About Us At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do this from delivering on our promises , working with honesty, integrity and flexibility , showing compassion, self-awareness , as well as a commitment to learning and equally important working hard and having fun. Benefits We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package. Additional Details We operate hybrid working with employees attending the office two days per week. You'll need a full driving licence and access to your own vehicle. Application Information We will only consider applications submitted with a full CV and completed application form. There is further information about our recruitment process on our website. Advert closing date: 9am on 3 January 2025 Interview date: 15 January 2025 TPBN1_UKTJ
Contract Officer (Property) employer: West Kent Housing Association
Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Officer (Property)
✨Tip Number 1
Familiarize yourself with the specific types of contracts and services that are relevant to property management. Understanding the nuances of planned servicing contracts will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your project management skills, especially in relation to housing and construction. Being able to demonstrate your experience in managing similar projects will show that you can handle the responsibilities of the role effectively.
✨Tip Number 3
Prepare to discuss how you would approach monitoring customer contacts and processing works orders. Having a clear strategy in mind will impress the senior contract manager and show your proactive nature.
✨Tip Number 4
Highlight your IT skills and attention to detail during conversations. Be ready to provide examples of how these skills have helped you in previous roles, particularly in managing reports and operational meetings.
We think you need these skills to ace Contract Officer (Property)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contract Officer position. Highlight key responsibilities such as managing contracts, monitoring performance, and presenting reports, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant experience in project management, housing, or construction. Include specific examples of past projects where you successfully managed contracts or improved customer satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your passion for the housing sector. Mention your IT skills and attention to detail, and explain how these will help you excel as a Contract Officer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free of typos, as attention to detail is crucial for this role.
How to prepare for a job interview at West Kent Housing Association
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Contract Officer. Familiarize yourself with planned servicing contracts, and be ready to discuss how your experience aligns with managing performance and delivery.
✨Showcase Your Project Management Skills
Be prepared to talk about your experience in managing projects. Highlight specific examples where you've successfully coordinated tasks, monitored progress, and ensured completion within specifications.
✨Prepare for Operational Meetings
Since you'll be expected to chair and manage operational meetings, practice how you would lead a meeting. Think about how to set clear outcomes and engage participants effectively.
✨Demonstrate IT Proficiency
With outstanding IT skills being a requirement, be ready to discuss the software and tools you are proficient in. Provide examples of how you've used technology to enhance project management or customer satisfaction.
