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- Tasks: Manage leaseholder relationships and oversee service charge contracts daily.
- Company: Join West Kent, a passionate housing association dedicated to community values.
- Benefits: Enjoy generous leave, pension scheme, health cash plan, and extra Christmas leave.
- Why this job: Be part of a team that values integrity, compassion, and fun while making a social impact.
- Qualifications: Full CV and application form required; experience in contract management preferred.
- Other info: Hybrid working available; minimum two days in the Sevenoaks office.
The predicted salary is between 39000 - 60000 £ per year.
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Contract Manager (Leasehold and Service Charge)
Reference: NOV20248240
Expiry date: 09:00, Thu, 2nd Jan 2025
Location: Sevenoaks
Salary: Competitive
Benefits: Generous annual leave entitlement, company pension scheme, health cash plan, well being grant and additional leave entitlement for Christmas.
Contract Manager (Leasehold and Service Charge) (£48,500 per annum, full-time)
Job Role
We are looking for a Contract Manager to join our Rents and Service Charges team.
In this role you will be responsible for overseeing the relationship management of homes where West Kent is a leaseholder. You will manage day to day management of our insurance programme and other key contracts recovered by service charge such as with Managing Agents and support on management of service charges for residents.
About Us
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.
Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion, self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
The role will be based in our Sevenoaks Office with hybrid working options available, requiring employees to work from our Sevenoaks Office for a minimum of two days per week.
Application Information
We will only consider applications with a full CV and completed application form. There is more information on our website about our recruitment process.
Advert closing date: 9am on 2 January 2025
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Contact Detail:
West Kent Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager (Leasehold and Service Charge)
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Contract Manager, especially in leasehold and service charge contexts. Understanding the nuances of managing relationships with leaseholders and service charge contracts will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the housing association sector. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide insights into the industry and potentially lead to referrals.
✨Tip Number 3
Research West Kent's values and mission. Tailoring your conversations and demonstrating how your personal values align with theirs can make a strong impression during interviews or networking opportunities.
✨Tip Number 4
Prepare questions that show your interest in the role and the organisation. Asking about their approach to managing service charges or how they ensure tenant satisfaction can demonstrate your enthusiasm and understanding of the position.
We think you need these skills to ace Contract Manager (Leasehold and Service Charge)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Contract Manager position. Tailor your application to highlight relevant experience in leasehold management and service charge oversight.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Focus on your previous roles related to contract management and any specific accomplishments that demonstrate your ability to manage relationships with leaseholders.
Complete the Application Form: Fill out the application form thoroughly, providing all requested information. Be honest and precise, ensuring that your answers reflect your suitability for the role and align with the values of West Kent.
Highlight Your Values: In your application, emphasise how your personal values align with those of West Kent. Mention your commitment to integrity, compassion, and flexibility, as these are key attributes they are looking for in a candidate.
How to prepare for a job interview at West Kent Housing Association
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contract Manager, especially in relation to leasehold and service charges. Familiarise yourself with key terms and concepts that are relevant to the role, as this will help you answer questions confidently.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage contracts and relationships effectively. Highlight any experience you have with managing service charges or working with leaseholders, as this will be particularly relevant.
✨Align with Company Values
Research West Kent's values and think about how your personal values align with theirs. Be ready to discuss how you embody qualities like integrity, compassion, and commitment to learning, as these are important to the organisation.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Consider asking about their approach to managing relationships with leaseholders or how they measure success in this position.
