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- Tasks: Assist boaters, operate locks, and manage water levels in stunning outdoor settings.
- Company: Scottish Canals, dedicated to maintaining Scotland's beautiful waterways.
- Benefits: Competitive hourly rate, holiday pay, full training, and a company mobile phone.
- Other info: Flexible hours available with a rolling rota, including weekends.
- Why this job: Experience the breathtaking Highlands while meeting people from around the world.
- Qualifications: Customer service experience and basic DIY skills preferred.
The predicted salary is between 12 - 13 £ per hour.
Looking for a role that’s as rewarding as it is unique? Scottish Canals is hiring Seasonal Canal Associates, at various locations throughout the Caledonian Canal, to help keep one of Scotland’s most stunning waterways running smoothly. This is your chance to work outdoors, enjoy spectacular scenery, and meet people from all over the world. Every day brings something different—whether you’re assisting boaters, operating locks, or simply soaking up the beauty of the Highlands. We’ll provide full training, uniform, PPE, and a company mobile phone, so you’re ready to hit the ground running. This role is based between Corpach and Gairlochy Locks, offering an unforgettable experience in the heart of the Great Glen.
Key Responsibilities
- Deliver excellent customer service to boating clients.
- Operate lock gates, bridges, and manage water levels.
- Perform vegetation management using mowers, strimmers, and other equipment.
- Carry out minor maintenance using hand tools as required.
- Complete manual and maintenance tasks in line with health and safety standards.
- Represent and promote the organisation positively.
Experience
- Experience in customer service or outdoor operational work.
- Basic DIY and maintenance ability.
- Strong communication skills for effective teamwork and public interaction.
- Basic literacy, numeracy, and computer skills (e.g., email).
- Full driving licence preferred but not essential.
Additional Information
- Hourly rate: £12.60 (£13.45 from 1 April 2026) plus 12.07% holiday pay.
- Rolling rota includes weekends and bank holidays.
- This is a seasonal role with full-time and part-time hours available.
- Contract period: 18 March – 1 November 2026.
Canal Associates – Fort William employer: West Highland Chamber
Contact Detail:
West Highland Chamber Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canal Associates – Fort William
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scottish Canals. Understand their mission and values, and think about how you can contribute to keeping those stunning waterways running smoothly.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with boaters from all over the world, brush up on your communication skills. Think of examples where you've provided excellent service in the past.
✨Tip Number 3
Show your passion for the outdoors! This job is all about enjoying the beauty of the Highlands, so be sure to express your love for nature and outdoor work during your conversations with potential employers.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this unique role. Head over to our site, fill out your application, and let us know why you're the perfect fit for the Canal Associates team!
We think you need these skills to ace Canal Associates – Fort William
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know why you love working outdoors and what excites you about the role. We want to see your enthusiasm for the stunning scenery and the unique experiences that come with being a Canal Associate.
Highlight Customer Service Skills: Since delivering excellent customer service is key, make sure to share any relevant experience you have. Whether it’s helping customers or working in a team, we want to see how you can contribute to making our boating clients' experiences memorable.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at West Highland Chamber
✨Know Your Canals
Familiarise yourself with the Caledonian Canal and its key features. Understanding the local area and its significance will show your enthusiasm for the role and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples of your previous customer service experiences. Highlight how you’ve handled challenging situations or provided exceptional service, as this role heavily relies on interacting with boating clients.
✨Safety First
Brush up on health and safety standards relevant to outdoor work. Be ready to discuss how you would ensure safety while operating equipment or managing water levels, as this is crucial for the role.
✨Show Your Team Spirit
Emphasise your teamwork skills during the interview. Share instances where you’ve successfully collaborated with others, as this role requires effective communication and cooperation with colleagues and the public.