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- Tasks: Support students in their education and wellbeing, facilitating personalised intervention sessions.
- Company: Join a dynamic Student Support team at WHC Group.
- Benefits: Up to £28,856.90 salary, free gym, discounts, and generous holiday scheme.
- Why this job: Make a positive impact on students' lives while developing your skills.
- Qualifications: Experience with young people and empathy for mental health needs.
- Other info: Full-time role with opportunities for training and career growth.
The predicted salary is between 23000 - 30000 £ per year.
ADVISOR
JOB DETAILS
Reference
A
Working Hours
37
Salary
Up to £28,856.90 per annum per annum depending on qualifications and expertise
Location
Hemel Hempstead
Closing Date
12 Nov 2025
JOB DESCRIPTION
We are looking for a motivated and experienced individual to join our highly successful Student Support team. This role is the perfect fit for a proactive and flexible person capable of making a positive impact on our students.
You will be working directly with students, facilitating them to continue with their education and supporting them to be ready for work; you will collaborate closely with curriculum teams to deliver and plan personalised intervention sessions for students with wellbeing and pastoral needs in small groups and 1:1.
You will have a shared responsibility for monitoring and supporting students on your caseload, including those with mental health and wellbeing needs so empathy and a wider knowledge of specific support needs is important. If you do not already hold a Mental Health First Aid qualification, training will be provided.
It is essential that you are a confident liaising with not only students, but also their parents/carers and wider professionals as the role will include multi-agency working.
You will need to be well organised with attention to detail as the role will require you to support the service in accurate recording and monitoring of safeguarding and welfare concerns. The ideal candidate will have previous experience working with young people and/or vulnerable adults to remove barriers and support safeguarding.
This role will be full time, 37 hours per week and based across all College campuses.
The closing date for applications is Wednesday 12th November 2025 with interviews due to be held week commencing 17th November 2025. The successful candidate will join our team from January 2026.
You\’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you\’ll be encouraged to upskill.
We have a free gym at our Watford Campus, and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.
WHC Group is positive about disabled people. If you need help applying for this role, please contact the Human Resources department.
For more information, please contact Human Resources on , or by e-mailing
Added Extras
You\’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you\’ll be encouraged to upskill.
We have a free on site gym and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.
Contact us
If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.
Student Support Advisor employer: West Herts College
Contact Detail:
West Herts College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former Student Support Advisors on LinkedIn or through your college connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with supporting students' wellbeing and how you can make a positive impact. We want to see your passion shine through!
✨Tip Number 3
Show off your empathy skills! During interviews, share specific examples of how you've supported young people or vulnerable adults in the past. This will highlight your ability to connect with students and their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at WHC Group!
We think you need these skills to ace Student Support Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Student Support Advisor role. We want to see how you can make a positive impact on our students, so don’t hold back on showcasing your relevant skills!
Show Your Empathy: Since this role involves supporting students with wellbeing and pastoral needs, it’s crucial to demonstrate your empathy in your written application. Share examples of how you've helped others in similar situations – we love to see that caring side of you!
Be Organised and Detail-Oriented: Attention to detail is key for this position, especially when it comes to monitoring safeguarding and welfare concerns. Make sure your application is well-structured and free from errors – it reflects your organisational skills and professionalism!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at West Herts College
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Support Advisor inside out. Familiarise yourself with the job description and think about how your experience aligns with the responsibilities, especially around supporting students with wellbeing and pastoral needs.
✨Show Your Empathy
This role requires a lot of empathy, so be prepared to share examples from your past experiences where you've successfully supported young people or vulnerable adults. Highlight any specific situations where you made a positive impact on someone's wellbeing.
✨Prepare for Multi-Agency Questions
Since the job involves liaising with parents, carers, and other professionals, think about how you would approach multi-agency working. Be ready to discuss any previous experiences you have in collaborating with different stakeholders to support a student’s needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to ask about the training opportunities available or how the team collaborates to support students effectively.
