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- Tasks: Provide essential admin support in a dynamic Radiology team, welcoming patients and managing appointments.
- Company: Join a forward-thinking NHS Trust focused on patient care and innovation.
- Benefits: Flexible working options, commitment to staff wellbeing, and opportunities for personal development.
- Why this job: Make a real difference in patient experiences while working in a supportive team environment.
- Qualifications: Strong communication skills and experience in customer-facing roles are essential.
- Other info: Exciting growth with new hospital developments and a focus on digital healthcare advancements.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Our service is growing, and we are excited to announce upcoming opportunities to join our Radiology Clerical team. The positions will have a main base at St Albans City Hospital and Hemel Hempstead Hospital, with opportunities to work across all or main Hospital sites.
This role is perfect for those with strong communication skills who thrive in a close-knit team environment while also collaborating with a wide range of professionals across our hospitals. As part of this team, you\’ll provide vital administrative and clerical support for all imaging services. If you have experience in a customer-facing role and are interested in a rewarding NHS career, focused on patient support, this could be the perfect opportunity for you. Working patterns will be discussed at interview.
Responsibilities
- Welcoming patients and service users to the department.
- Booking patients in for their examinations and directing to the relevant sub waiting areas.
- Arranging Imaging appointments in line with clinical pathway targets.
- Answering telephone queries and other general clerical duties.
Working for our organisation
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
Benefits and commitments
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
If you have a disability or long-term health condition and should you require support or guidance please contact [email protected]
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick \”Member of the Armed Forces Community\” on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
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Band 3 - Clerical Officer, Radiology employer: West Hertfordshire Teaching Hospitals NHS Trust
Contact Detail:
West Hertfordshire Teaching Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 - Clerical Officer, Radiology
✨Tip Number 1
Network like a pro! Reach out to current employees in the Radiology department on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to clerical roles. Think about your customer service experiences and how they relate to the NHS values of compassion and professionalism.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express why you’re excited about working in Radiology and how you can contribute to excellent patient care. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission of patient support.
We think you need these skills to ace Band 3 - Clerical Officer, Radiology
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your strong communication skills and experience in customer-facing roles. We want to see how you can contribute to our close-knit team and support patient care.
Show Your Enthusiasm: Let your passion for working in the NHS shine through! We love candidates who are excited about providing vital administrative support and improving patient experiences, so don’t hold back on expressing that in your application.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at West Hertfordshire Teaching Hospitals NHS Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clerical Officer in Radiology. Familiarise yourself with tasks like booking patients and answering queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you've effectively communicated with patients or team members. Think about how you can convey information clearly and compassionately, as this aligns with the organisation's values.
✨Emphasise Teamwork and Collaboration
This role involves working closely with a variety of professionals. Be ready to discuss how you've successfully collaborated in previous roles. Highlight any experience in a close-knit team environment, as it shows you can thrive in their dynamic setting.
✨Prepare Questions About the Organisation
Demonstrate your interest by preparing thoughtful questions about the Trust’s vision and upcoming projects, like the new hospital in Watford. This shows that you’re not just interested in the job, but also in contributing to their mission of excellent patient care.
