At a Glance
- Tasks: Provide front-of-house support and manage student records at a vibrant college.
- Company: Join the supportive team at Richard Taunton Sixth Form College.
- Benefits: Part-time hours with a competitive salary and a friendly work environment.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be the first point of contact and make a difference in students' lives.
- Qualifications: Strong IT skills and excellent customer service abilities required.
The predicted salary is between 30000 - 37659 £ per year.
Location: Southampton, Hampshire
Contract Type: Permanent
Hours: Part Time
Salary: £24,654 FTE, £14,992 actual
We have an exciting opportunity available for a Receptionist to join our Trust Administration Team. This role is based at Richard Taunton Sixth Form College. This role will support the smooth and efficient service we provide to our students and staff by providing front-of-house support, updating student records and data as well as undertaking mailing and correspondence. This role also supports our external lettings team, co-ordinating room bookings.
Our ideal candidate is:
- Well motivated, passionate and organised
- Has strong IT skills
- Possesses excellent customer service skills and has a keen eye for detail
Closing date: Friday 3rd July 2026 at 12pm
Shortlisting date: Monday 6th July
Interview date: Thursday 16th July 2026
All successful candidates will be required to complete an Enhanced DBS check.
Richard Taunton Sixth Form College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Receptionist in Southampton employer: West Heath School
Richard Taunton Sixth Form College is an excellent employer that values its staff and fosters a supportive work culture. With a commitment to employee growth and development, the college offers opportunities for professional advancement while providing a flexible part-time schedule that allows for a healthy work-life balance. Located in Southampton, this role not only contributes to the educational experience of students but also engages with the community through external lettings, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Southampton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like West Heath School and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at West Heath School and let us see your personality shine through!
We think you need these skills to ace Receptionist in Southampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and West Heath School.
Get Familiar with Our Brand:Before applying, take some time to learn about West Heath School and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at West Heath School
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress West Heath School.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which West Heath School will surely appreciate.
