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- Tasks: Support commercial growth through data-driven insights and partnership management.
- Company: Join the iconic West Ham United, a leading Premier League football club.
- Benefits: Enjoy 25 days annual leave, healthcare schemes, and staff discounts.
- Why this job: Be part of a dynamic team shaping the future of sports business.
- Qualifications: Passion for sports business and at least 1 year of relevant experience.
- Other info: Commitment to diversity, inclusion, and safeguarding is essential.
The predicted salary is between 27000 - 36000 £ per year.
At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.
Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.
In 2018, our Women\’s team gained a professional status for the very first time, jumping 2 divisions and competed in the Women\’s Super League (WSL), the premier division of women\’s football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.
In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.
On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.
The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.
In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club\’s ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.
Why Join Us?
Diversity & Inclusion: We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.
Health & Wellbeing: We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.
Career Growth: As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.
Position:
Commercial Business Intelligence Executive
London Stadium, London
Reporting to: Commercial Business Intelligence Manager
Salary: Up to £32,000 per annum
- Join the Team at West Ham United
West Ham United Football Club is one of London\’s most successful and well-supported football clubs, with a bold ambition to become one of the most engaged and connected sports brands globally.
An exciting opportunity has arisen to join our Commercial Business Intelligence team as a Commercial Business Intelligence Executive — a role designed for someone passionate about the business side of sport and driven by data, insight, and innovation.
About the Role
In this role, you\’ll support multiple areas across the Commercial department, including:
- Partnership Development & Management
- Club London & Hospitality
- Licensing
- eSports
You\’ll work closely with the Commercial Business Intelligence Manager to research potential partners, support partnership proposals, deliver detailed reports, and provide actionable insights that contribute to strategic commercial growth.
- Why Work with Us?
At West Ham United, you\’ll be part of a high-performing team working behind the scenes of a Premier League club. This role offers the opportunity to contribute meaningfully to strategic commercial projects and gain hands-on experience within a globally recognised sporting institution.
Requirements:
Key Responsibilities
- Research and identify prospective commercial partners
- Source, validate, and manage brand contact data
- Conduct market and brand research across multiple sectors and geographies
- Support internal and external partnership proposals
- Generate detailed reports and strategic insights
- Collaborate with the Strategy team and other internal stakeholders
- Use research tools to help shape commercial decision-making
Who We\’re Looking For
- A strong interest in the commercial side of the sports industry
- At least 1 year of relevant experience in commercial sports or a related field (preferred)
- Excellent written, numerical, and analytical skills
- Confident communicator with strong collaboration abilities
- Detail-oriented and comfortable working in a fast-paced environment
- Proficient in Microsoft Excel and PowerPoint
- Shares our Club values of Ambition, Commitment, Dignity, and Unity
Other information:
Benefits on offer (may vary based on contract type and location)
- 25 days annual leave plus your birthday off
- Pension and life insurance
- Healthcare cash scheme
- Travel season ticket loan
- Cycle to work scheme
- Priority access to apply for match tickets
- Discounted season tickets
- Staff discounts in the club store, café and our official partners products and services
- Discounted gym membership and onsite fitness room facilities
- Family friendly leave policies
- Company Social events
EDI Statement
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The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation\’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.
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Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.
Safeguarding
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The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.
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The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club\’s Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club\’s or the West Ham Foundation Safeguarding Team.
Applications:
To apply, please submit your application via our careers portal:
Deadline: 5pm Thursday 16th October 2025
Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.
Commercial Business Intelligence Executive employer: West Ham United
Contact Detail:
West Ham United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Business Intelligence Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to West Ham United. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the club’s recent projects and initiatives. Show your passion for the game and the club's values. Tailor your responses to highlight how your skills can contribute to their commercial growth. We want to see that you’re not just a fan, but also a strategic thinker!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in commercial sports and how it aligns with the role of Commercial Business Intelligence Executive. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at West Ham United. Keep an eye on our careers portal for updates and new opportunities!
We think you need these skills to ace Commercial Business Intelligence Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the commercial side of sports shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making an impact in the industry.
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Business Intelligence Executive. Highlight relevant experience and skills that align with what we’re looking for, especially in data analysis and partnership management.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about your experiences and how they relate to the responsibilities outlined in the job description. We love a good story!
Apply Through Our Website: Don’t forget to submit your application through our careers portal! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining us at West Ham United.
How to prepare for a job interview at West Ham United
✨Know Your Stats
Before the interview, dive deep into West Ham United's recent commercial activities and partnerships. Familiarise yourself with their current sponsors and any recent news about the club. This will not only show your enthusiasm but also help you discuss how your skills can contribute to their ongoing projects.
✨Showcase Your Analytical Skills
As a Commercial Business Intelligence Executive, you'll need to demonstrate your analytical prowess. Prepare examples of how you've used data to drive decisions in previous roles. Bring along any reports or insights you've generated that could relate to sports or commercial growth.
✨Communicate with Confidence
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you present your ideas and insights. Remember, it's not just what you say, but how you say it!
✨Embrace the Club's Values
West Ham United values ambition, commitment, dignity, and unity. Reflect on how these values resonate with you and prepare to share personal experiences that align with them. This will show that you're not just a fit for the role, but also for the club's culture.