At a Glance
- Tasks: Support commercial growth through data-driven insights and partnership management.
- Company: Join the iconic West Ham United, a leading Premier League football club.
- Benefits: Enjoy 25 days annual leave, healthcare schemes, and staff discounts.
- Other info: Commitment to diversity, inclusion, and safeguarding is essential.
- Why this job: Be part of a dynamic team shaping the future of sports business.
- Qualifications: Passion for sports business and at least 1 year of relevant experience.
The predicted salary is between 27000 - 36000 £ per year.
At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.
Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.
In 2018, our Women\'s team gained a professional status for the very first time, jumping 2 divisions and competed in the Women\'s Super League (WSL), the premier division of women\'s football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.
In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.
On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.
The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.
In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club\'s ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.
Why Join Us?
Diversity & Inclusion: We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.
Health & Wellbeing: We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.
Career Growth: As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.
Position:
Commercial Business Intelligence Executive
London Stadium, London
Reporting to: Commercial Business Intelligence Manager
Salary: Up to £32,000 per annum
- Join the Team at West Ham United
West Ham United Football Club is one of London\'s most successful and well-supported football clubs, with a bold ambition to become one of the most engaged and connected sports brands globally.
An exciting opportunity has arisen to join our Commercial Business Intelligence team as a Commercial Business Intelligence Executive — a role designed for someone passionate about the business side of sport and driven by data, insight, and innovation.
About the Role
In this role, you\'ll support multiple areas across the Commercial department, including:
- Partnership Development & Management
- Club London & Hospitality
- Licensing
- eSports
You\'ll work closely with the Commercial Business Intelligence Manager to research potential partners, support partnership proposals, deliver detailed reports, and provide actionable insights that contribute to strategic commercial growth.
- Why Work with Us?
At West Ham United, you\'ll be part of a high-performing team working behind the scenes of a Premier League club. This role offers the opportunity to contribute meaningfully to strategic commercial projects and gain hands-on experience within a globally recognised sporting institution.
Requirements:
Key Responsibilities
- Research and identify prospective commercial partners
- Source, validate, and manage brand contact data
- Conduct market and brand research across multiple sectors and geographies
- Support internal and external partnership proposals
- Generate detailed reports and strategic insights
- Collaborate with the Strategy team and other internal stakeholders
- Use research tools to help shape commercial decision-making
Who We\'re Looking For
- A strong interest in the commercial side of the sports industry
- At least 1 year of relevant experience in commercial sports or a related field (preferred)
- Excellent written, numerical, and analytical skills
- Confident communicator with strong collaboration abilities
- Detail-oriented and comfortable working in a fast-paced environment
- Proficient in Microsoft Excel and PowerPoint
- Shares our Club values of Ambition, Commitment, Dignity, and Unity
Other information:
Benefits on offer (may vary based on contract type and location)
- 25 days annual leave plus your birthday off
- Pension and life insurance
- Healthcare cash scheme
- Travel season ticket loan
- Cycle to work scheme
- Priority access to apply for match tickets
- Discounted season tickets
- Staff discounts in the club store, café and our official partners products and services
- Discounted gym membership and onsite fitness room facilities
- Family friendly leave policies
- Company Social events
EDI Statement
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The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation\'s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.
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Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.
Safeguarding
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The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.
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The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club\'s Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club\'s or the West Ham Foundation Safeguarding Team.
Applications:
To apply, please submit your application via our careers portal:
Deadline: 5pm Thursday 16th October 2025
Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.
Commercial Business Intelligence Executive employer: West Ham United
West Ham United is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong commitment to employee development and a culture that values teamwork and inclusivity, staff members are encouraged to grow both personally and professionally. The unique opportunity to work within a prestigious sports organisation allows for meaningful contributions to the community and the chance to be part of a passionate team dedicated to empowering women in sport.
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We think this is how you could land Commercial Business Intelligence Executive
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We think you need these skills to ace Commercial Business Intelligence Executive
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at West Ham United, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at West Ham United
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with West Ham United’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
