Female Athlete Wellbeing Coordinator
West Ham United Football Club
Location: Chadwell Heath Training Ground, with travel to other Club sites
Contract: Permanent
Hours: Full Time
Salary: £32,000 per annum
Reports to: Women's Head of Safeguarding and Wellbeing
Enhanced DBS
At West Ham United, we believe that developing exceptional athletes means investing in exceptional people. We are committed to creating an environment where every female player can thrive - not only in football but throughout life.
We are seeking an experienced, compassionate and proactive Female Athlete Wellbeing Coordinator to lead and deliver holistic wellbeing support across our Women's First Team environment. This is an exciting opportunity for professionals passionate about education, wellbeing, and athlete development to make a meaningful impact within elite sport.
Whether your background is in education, wellbeing, social work, counselling, safeguarding, equality, diversity and inclusion (EDI), player care, we would love to hear from you.
Position
About The Role
- Mental wellbeing
- Social wellbeing
- Education and career development
- Financial awareness and life skills
You will help players build confidence, resilience and a strong sense of identity while preparing them for success both during and beyond their football careers.
Working closely with the Women's Head of Safeguarding and Wellbeing and the wider multidisciplinary team, you will ensure players receive coordinated, evidence-based support throughout every stage of their journey.
Key Responsibilities
- Develop and implement individual wellbeing plans for players.
- Support player induction, onboarding, progression and transition into and beyond elite football.
- Deliver engaging wellbeing, education and personal development programmes.
- Provide one-to-one mentoring and group wellbeing support.
- Promote career planning, further education, volunteering, leadership and life skills.
- Work collaboratively within the multidisciplinary team to coordinate player support.
- Monitor and support injured players, loan players and those training away from the first-team environment.
- Contribute to the Club's wellbeing strategy, including mental health, safeguarding and female athlete health initiatives.
- Develop effective relationships with the league, The FA and external partners.
- Gather feedback from players and staff to continuously improve wellbeing provision.
- Maintain confidential, accurate and professional records.
- Ensure all wellbeing provision meets or exceeds League standards.
We're Looking For Someone Who Is
- Passionate about supporting women and girls in sport.
- Experienced in education, wellbeing, safeguarding, social work or inclusion.
- Committed to equality, diversity and creating inclusive environments where everyone belongs.
- An excellent communicator who builds trusted relationships.
- Empathetic, approachable and highly organised.
- Confident working within multidisciplinary teams.
- Able to balance compassion with professionalism and confidentiality.
Other information
Benefits on offer
- 25 days annual leave plus your birthday off
- Pension and life insurance
- Healthcare cash scheme
- Travel season ticket loan
- Cycle to work scheme
- Priority access to apply for match tickets
- Discounted season tickets
- Staff discounts in the club store, café and our official partners products and services
- Discounted gym membership and onsite fitness room facilities
- Family friendly leave policies
- Company Social events
EDI Statement
- The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination‑free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.
- Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.
Safeguarding
- The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well‑being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.
- The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding Team.
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Female Athlete Wellbeing Coordinator in London employer: West Ham United FC
West Ham United FC is an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. Located at the iconic London Stadium, employees benefit from a dynamic environment that prioritises equity and inclusion, alongside ample opportunities for professional growth within the sports marketing sector. Join us to be part of a passionate team dedicated to enhancing the supporter experience through innovative marketing strategies.
