At a Glance
- Tasks: Analyse data to drive fan engagement and revenue growth for West Ham United F.C.
- Company: Join the iconic West Ham United F.C. in a dynamic role.
- Benefits: Enjoy 25 days annual leave, healthcare benefits, and discounted match tickets.
- Other info: Hybrid working model with a vibrant team culture and career growth opportunities.
- Why this job: Make an impact in sports by shaping marketing strategies through data.
- Qualifications: Degree in STEM or marketing, plus 2 years' analytics experience required.
The predicted salary is between 32000 - 32000 € per year.
Location: London Stadium, London.
Job type: Full-Time.
Salary: Up to £32,000.
Hybrid Working – 3 Days Per Week in the Office.
West Ham United F.C. is looking for a Data Analyst to support key commercial and marketing decisions across the club. This role will play a central part in shaping fan engagement, driving revenue growth, and supporting long‑term strategic planning through data.
Responsibilities
- Identifying opportunities to grow matchday and non-matchday revenue.
- Creating predictive models to improve marketing performance and fan engagement.
- Building dashboards, reports and automated insights for senior leadership.
- Supporting fan experience initiatives with data‑led recommendations.
- Maintaining CRM database quality and GDPR compliance.
- Collaborating with teams across marketing, commercial, digital and content.
- Creating audience segments and profiling to support targeted campaigns.
Qualifications
- Degree (or equivalent) in a STEM or marketing‑related discipline.
- Minimum 2 years’ experience in a data or analytics role.
- Strong SQL plus Python or R experience.
- Experience using Tableau or Power BI.
- Advanced Excel and PowerPoint skills.
- Experience working with large datasets.
- Strong attention to detail and organisational skills.
- Ability to manage multiple projects in a fast‑paced environment.
- Interest in football or sport.
Benefits
- 25 days annual leave plus your birthday off.
- Pension and life insurance.
- Healthcare cash scheme.
- Travel season ticket loan.
- Cycle to work scheme.
- Priority access to apply for match tickets.
- Discounted season tickets.
- Staff discounts in the club store, café and official partner products and services.
- Discounted gym membership and onsite fitness room facilities.
- Family friendly leave policies.
- Company social events.
Equal Opportunity and Diversity
The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.
Safeguarding
The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well‑being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced. The successful candidate agrees to proactively identify and respond appropriately to any concerns and follow the Club’s Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding Team.
Data Analyst employer: West Ham United FC
West Ham United F.C. is an exceptional employer, offering a vibrant work culture at the iconic London Stadium, where passion for football meets data-driven decision-making. Employees enjoy a range of benefits including generous annual leave, healthcare schemes, and opportunities for professional growth, all while contributing to meaningful initiatives that enhance fan engagement and club success. With a commitment to diversity and inclusion, West Ham United fosters an environment where every team member can thrive and make a lasting impact.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of landing that Data Analyst role at West Ham United.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experience with SQL, Python, and data visualisation tools like Tableau. Let them know how you can help drive revenue growth and enhance fan engagement.
✨Tailor Your Approach
Make sure to tailor your conversations and presentations to highlight how your skills align with the club's goals. Talk about your experience with predictive models and how they can improve marketing performance. Show them you’re the perfect fit!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the West Ham United family.
We think you need these skills to ace Data Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Analyst role. Highlight your experience with SQL, Python or R, and any relevant projects that showcase your skills in data analysis and visualisation. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data and how your background aligns with our goals at West Ham United F.C. Don’t forget to mention your interest in football – it’s a big plus for us!
Showcase Your Skills:When filling out your application, be sure to showcase your technical skills, especially in tools like Tableau or Power BI. We love seeing candidates who can create dashboards and reports that drive insights and decisions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at West Ham United FC
✨Know Your Data Tools
Make sure you brush up on your SQL, Python or R skills before the interview. Be ready to discuss how you've used these tools in past projects, especially in creating predictive models or dashboards. This will show that you're not just familiar with the tech, but that you can apply it effectively.
✨Show Your Passion for Football
Since this role is with West Ham United F.C., demonstrating your interest in football or sport can really set you apart. Share any relevant experiences or insights about fan engagement and how data can enhance the matchday experience. It’ll show that you’re not just a data whiz, but also a team player who cares about the club.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to revenue growth or fan engagement. Think of specific examples from your previous roles where you identified opportunities or made data-driven recommendations. This will help you illustrate your analytical thinking and problem-solving skills.
✨Highlight Your Collaboration Skills
This role involves working with various teams across marketing, commercial, and digital. Be prepared to discuss how you've successfully collaborated in the past. Share examples of how you’ve communicated complex data insights to non-technical stakeholders, as this will demonstrate your ability to work well in a team environment.
