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- Tasks: Empower young people through mentoring and educational programmes at a Premier League club.
- Company: Join West Ham United, a historic club blending tradition with innovation in football culture.
- Benefits: Enjoy 25 days annual leave, healthcare schemes, and discounts on match tickets and gym memberships.
- Why this job: Make a real impact in the community while working in a dynamic, inclusive environment.
- Qualifications: Degree or Level 2+ Youth Work qualification and experience mentoring young people required.
- Other info: Be part of a team committed to diversity, inclusion, and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
West Ham United Foundation is seeking an inspiring, committed, and community-driven Community Hub Officer to join our Education & Life Skills team. Based at Jo Richardson Community School, this role plays a pivotal part in empowering young people, helping them overcome challenges, and positively shaping their futures through tailored mentoring, education, and wellbeing interventions.
This is a unique opportunity to work at the intersection of sport, education, and social change — harnessing the power and reach of a Premier League football club to transform lives.
Key Responsibilities:- Design and deliver a bespoke mentoring and intervention programme within Jo Richardson Community School.
- Develop strong, supportive relationships with students aged 11–16, fostering positive engagement with school and learning.
- Deliver targeted 1:1, group and whole-class sessions focused on behaviour, resilience, wellbeing, and personal development.
- Act as a key point of contact for students with behavioural challenges or complex personal circumstances.
- Work closely with school staff, families, and external partners to support a whole-system approach to student development.
- Facilitate restorative practice sessions between students and between students and staff.
- Lead and contribute to Student Support Panels, behaviour reviews, and transition planning.
- Support delivery of West Ham United Foundation’s outreach and enrichment programmes during school holidays.
- Evaluate the impact of all interventions using the Foundation’s monitoring systems (e.g. Salesforce CRM).
- Uphold the highest standards of safeguarding, health & safety, and professional conduct in all work.
- Degree-level qualification or Level 2+ Youth Work qualification.
- Minimum Level 2 Sports Coaching qualification.
- Proven experience mentoring young people in secondary school settings.
- Experience delivering educational workshops and youth engagement sessions.
- Strong understanding of barriers faced by young people in diverse, urban communities.
- Track record of working with young people who demonstrate challenging behaviour.
- Familiarity with safeguarding procedures in an educational or youth work environment.
- Mental Health First Aid qualification.
- Mentoring qualification (L2 or above).
- Experience in both education and community-based settings.
- Experience using CRM systems (e.g. Salesforce).
- Ability to build trust and meaningful relationships with young people from a wide range of backgrounds.
- Confident delivering a variety of educational formats – from 1:1 sessions to full-class workshops.
- Excellent interpersonal, organisational and communication skills.
- Committed to inclusion, equality, and continuous professional development.
- A collaborative mindset, comfortable working within multi-agency teams.
- Passionate about using the power of football and sport to inspire positive change.
- Opportunity to be part of a dynamic Premier League club’s community arm.
- Access to high-quality training, CPD, and career development opportunities.
- Work in a supportive, values-led environment.
- Be at the forefront of life-changing youth intervention and education work.
- 25 days annual leave plus your birthday off.
- Pension and life insurance.
- Healthcare cash scheme.
- Travel season ticket loan.
- Cycle to work scheme.
- Priority access to apply for match tickets.
- Discounted season tickets.
- Staff discounts in the club store, café and our official partners products and services.
- Discounted gym membership and onsite fitness room facilities.
- Family friendly leave policies.
- Company Social events.
The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media.
EDI Statement:The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity.
How To Apply:To apply, please reply to the link with your full CV and a supporting statement outlining your motivation for applying and how you feel you meet the profile of the candidate we are looking for. The deadline for applications is Friday 11th July 2025. Please note that the vacancy may close early if there is a high volume of applicants.
Community Hub Officer employer: West Ham United FC
Contact Detail:
West Ham United FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Hub Officer
✨Tip Number 1
Familiarise yourself with West Ham United's community initiatives and values. Understanding their commitment to inclusivity and youth empowerment will help you align your passion and experiences with their mission during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of the West Ham United Foundation. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully mentored young people or facilitated educational workshops. Highlighting your hands-on experience will demonstrate your capability to fulfil the role effectively.
✨Tip Number 4
Stay updated on current issues affecting young people in urban communities. Being knowledgeable about these challenges will allow you to speak confidently about how you can contribute to the Foundation's goals and support the students you'll be working with.
We think you need these skills to ace Community Hub Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Community Hub Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling Supporting Statement: In your supporting statement, clearly express your motivation for applying. Use specific examples from your past experiences that demonstrate your ability to mentor young people and work within diverse communities.
Highlight Relevant Qualifications: Make sure to emphasise any relevant qualifications, such as your degree or youth work certifications. If you have experience in educational settings or working with challenging behaviours, be sure to mention these as they are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at West Ham United FC
✨Show Your Passion for Community Work
Make sure to express your enthusiasm for working with young people and your commitment to community development. Share specific examples of how you've positively impacted individuals or groups in the past.
✨Demonstrate Your Understanding of Inclusivity
Given West Ham United's focus on diversity and inclusion, be prepared to discuss how you would foster an inclusive environment. Highlight any relevant experiences where you successfully engaged with diverse groups.
✨Prepare for Behavioural Questions
Expect questions about handling challenging behaviours and complex personal circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear examples from your experience.
✨Familiarise Yourself with Their Values
Research West Ham United Foundation's values and be ready to discuss how your personal values align with theirs. This will show that you're not just a good fit for the role, but also for the organisation's culture.
