At a Glance
- Tasks: Support our French customers with sales admin, order processing, and top-notch customer service.
- Company: Join West Fraser, a leader in sustainable building materials with a global presence.
- Benefits: Enjoy annual leave, employee discounts, and enhanced maternity/paternity benefits.
- Other info: Flexible work environment with opportunities for career growth across various sectors.
- Why this job: Be part of a dynamic team making a real impact in customer satisfaction and sustainability.
- Qualifications: Fluent in French, with strong communication skills and experience in customer service or admin roles.
The predicted salary is between 27000 - 33000 £ per year.
We’re excited to offer an opportunity for a Sales Coordinator to join our team on a permanent basis, supporting our French customer base. This is a varied role that combines customer service, sales administration, order processing, pricing administration, and coordination with logistics and finance teams to ensure an excellent customer experience.
Key responsibilities
- Process customer orders accurately using internal systems and EDI.
- Manage customer enquiries and provide a high level of customer service.
- Maintain pricing information, quotations, and customer records.
- Coordinate deliveries and communicate effectively with customers and internal teams.
- Produce sales and customer reports as required.
- Collaborate with colleagues across Sales, Logistics, Transport and Finance to support business objectives.
- Provide support and cover for other team members.
Skills, knowledge and experience
- Essential - Strong French language skills (spoken and written).
- It would be advantageous if strong German language skills, although not essential.
- Previous experience in an administrative, customer service, or sales support role.
- Excellent communication and organisational skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office applications.
- A proactive, flexible approach and the ability to work effectively as part of a team.
Systems and tools
- AX
- Microsoft Excel, Word and Outlook
Benefits Include:
- Annual leave entitlement that supports a healthy work-life balance
- Access to an Employee Assistance Programme (EAP) and Digital GP service
- Support for wellbeing through our trained Mental Health First Aiders
- Enhanced maternity and paternity benefits
- Employer pension contributions
- Life Assurance for eligible employees
- Group Income Protection for eligible employees
- Employee discounts across a wide range of retailers and services
- Long service recognition awards
- Free onsite parking
Health Safety and Flexibility
The role is based on a manufacturing site and requires compliance with site safety rules and the wearing of appropriate PPE (training provided). Some flexibility may be required to meet business needs.
About Us:
West Fraser offers exciting career paths in trades, operations, professional services, engineering and forestry across more than 50 locations in Canada, the U.S., the U.K. and Europe. From lumber to engineered wood products, West Fraser delivers high-quality, naturally renewable building materials to the world. In all aspects of our business, we’re committed to responsible product sourcing and harvesting practices, backed by globally-recognized forest certifications.
Sustainability:
West Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work. We adopt new technologies and innovations to create exceptional building materials. Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.
Sales Coordinator in Cowie employer: West Fraser
West Fraser is an excellent employer, offering a dynamic work environment in Cowie, Scotland, where safety and efficiency are paramount. Employees benefit from a supportive culture that prioritises teamwork and personal growth, alongside opportunities for skill development in warehouse operations. With a permanent position and a structured 3-shift pattern, this role provides stability and the chance to be part of a thriving team dedicated to excellence in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Cowie
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Coordinator at West Fraser, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including West Fraser. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Coordinator in Cowie
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for West Fraser:When writing your cover letter, make sure to tailor your message specifically for West Fraser. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at West Fraser
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show West Fraser that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show West Fraser that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with West Fraser’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
