At a Glance
- Tasks: Coordinate training delivery, manage bookings, and ensure smooth operations.
- Company: Mind in West Essex, a leading mental health charity.
- Benefits: Flexible hours, supportive team, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to improving community wellbeing.
- Why this job: Make a difference in mental health while developing your coordination skills.
- Qualifications: Strong organisational skills and experience in customer service.
The predicted salary is between 30000 - 40000 £ per year.
To coordinate the delivery of Mind in West Essex’s training offer, maximise income from training, and ensure bookings, trainers, and courses are managed efficiently. The role focuses on coordination, income generation, and performance.
Key Task Areas and Responsibilities
- Manage the training calendar and website booking system
- Allocate sessions to approved freelance trainers
- Ensure training sessions are booked, confirmed, and delivered smoothly
- Act as the main point of contact for training enquiries
- Respond promptly to all training enquiries
- Convert enquiries into confirmed bookings
- Track bookings, attendance, and income
- Maintain e-Learning courses, ensuring content is up-to-date
- Work with Finance Team to ensure accurate invoicing and income reporting
- Promote and manage a small number of agreed standard training packages
- Ensure consistent use of standard materials and pricing
- Support delivery of bespoke training only where agreed and fully costed
- Work with Local Mind colleagues to promote their training on our website
- Work with Community Connectors, SLT, and External Communications Coordinator to ensure upcoming and e‑Learning courses are promoted
Expectations
- Collect feedback and evaluation data
- Monitor trainer performance against agreed standards
- Flag quality or delivery issues to the Training Manager
- Maintain accurate records and reports
- Maintain training records, evaluations, and learner data in line with GDPR
- Work with Admin colleagues to ensure efficient processes
- Produce simple performance reports for the Training Manager
- Keep abreast of internal and external developments and respond accordingly
- Undertake other duties that may be necessary as directed by the Manager, that are compatible with nature and grade of post
- Adhere to relevant legal and statutory requirements including the Data Protection Act (always ensuring an appropriate level of confidentiality), Health and Safety at Work Act (always ensuring H&S of own and others) and any other relevant/charity law
Training Coordinator in Harlow employer: West Essex Mind
Mind in West Essex is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where your contributions directly impact the community. As a Training Coordinator, you will benefit from flexible working arrangements, opportunities for professional growth, and the chance to collaborate with passionate colleagues dedicated to mental health training. Located in a vibrant area, the organisation fosters a sense of purpose and belonging, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator in Harlow
✨Dive into Digital Learning Communities
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We think you need these skills to ace Training Coordinator in Harlow
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at West Essex Mind, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of West Essex Mind and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at West Essex Mind
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that West Essex Mind might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at West Essex Mind.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
