Service Advisor - koda

Service Advisor - koda

Full-Time 24000 - 48000 ÂŁ / year (est.) No home office possible
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Working hours are 40.0 hours per week, Monday to Friday plus a rotational Saturday morning paid at time and a half rate.

In excess of ÂŁ40,000 per annum on target earnings dependent on performance in the role.

West End Garage is a privately owned retailer group where you can expect to receive excellent support in your role. Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be.

The ideal candidate for this role will have at least 2 years’ experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment.

You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

Are you the right person for the job?

  • Able to adapt to in house system
  • Experience in a similar role within an automotive environment
  • Experience of working within a customer service environment
  • Strong administration skills
  • Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
  • Excellent communication skills
  • Ability to work to deadlines and timeframes
  • Flexible and adaptable approach
  • Full UK Driving Licence
  • Eligible to work in the UK

What will your role look like?

  • Dealing face to face with customers
  • Ensuring that customers are given exceptional levels of service
  • Using specialised software to price jobs and upsell
  • Dealing with phone calls quickly and efficiently
  • Planning the workshop day
  • Ensuring that you maximise workshop efficiencies and profit
  • Invoicing and taking payment from customers
  • Keeping the reception area tidy

What can you expect in return?

  • Company pension
  • Access to car scheme

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

Service Advisor - koda employer: West End Garage ORG

At West End Garage, we pride ourselves on being a supportive and progressive employer, offering our Service Advisors in Sighthill, Edinburgh, not just competitive earnings but also a clear path for career advancement. Our dynamic work culture fosters collaboration and excellence, ensuring that every team member is equipped to meet customer expectations while maximising workshop efficiency. Join us to be part of a forward-thinking team where your contributions are valued and rewarded.
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Contact Detail:

West End Garage ORG Recruiting Team

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