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- Tasks: As a Service Advisor, you'll assist customers and manage service bookings.
- Company: Join West End Garage, a supportive and privately owned retailer group.
- Benefits: Enjoy competitive pay, career progression, and a friendly work environment.
- Why this job: This role offers great earning potential and the chance to grow your career.
- Qualifications: No specific qualifications required; just bring your enthusiasm and customer service skills.
- Other info: Work Monday to Friday with occasional Saturday mornings for extra pay.
The predicted salary is between 32000 - 48000 £ per year.
Service Advisor – Å koda | Sighthill, Edinburgh | Working hours are 40.0 hours per week, Monday to Friday plus a rotational Saturday morning paid at time and a half rate | In excess of £40,000 per annum on target earnings dependant on performance in the role West End Garage is a privately owned retailer group where you can expect to receive excellent support in your role. Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be. The ideal candidate for this role will have at least 2 years\’ experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment. You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care. Are you the right person for the job? Able to adapt to in house system Experience in a similar role within an automotive environment Experience of working within a customer service environment Strong administration skills Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
Service Advisor - koda employer: West End Garage ORG Careers
Contact Detail:
West End Garage ORG Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - koda
✨Tip Number 1
Familiarize yourself with Å koda's latest models and services. Being knowledgeable about the brand will help you engage confidently with customers and demonstrate your passion for the role.
✨Tip Number 2
Highlight your customer service experience during the interview. Share specific examples of how you've successfully resolved customer issues or improved their experience, as this is crucial for a Service Advisor.
✨Tip Number 3
Prepare to discuss your ability to work in a team environment. Emphasize your collaboration skills and how you can contribute to a positive workplace culture at West End Garage.
✨Tip Number 4
Research the company culture at West End Garage. Understanding their values and mission will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Service Advisor - koda
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position at Å koda. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or automotive roles. Use specific examples that demonstrate your ability to handle customer inquiries and provide excellent service.
Showcase Your Skills: Mention any relevant skills such as communication, problem-solving, and teamwork. Highlight how these skills will help you succeed in the Service Advisor role at West End Garage.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the position and the company. Personal touches can make your application stand out.
How to prepare for a job interview at West End Garage ORG Careers
✨Research Škoda and West End Garage
Make sure to familiarize yourself with Å koda's values, products, and services, as well as the specific culture at West End Garage. This knowledge will help you demonstrate your genuine interest in the company during the interview.
✨Prepare for Customer Service Scenarios
As a Service Advisor, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Be ready to share examples from your past experiences that showcase your problem-solving skills and ability to provide excellent service.
✨Highlight Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, emphasize your ability to listen to customers' needs and convey information effectively, both verbally and in writing.
✨Show Enthusiasm for Career Progression
West End Garage values career progression, so express your eagerness to grow within the company. Share your long-term career goals and how you see yourself contributing to the team while advancing your own professional development.
