Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457 in Clydebank
Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457

Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457 in Clydebank

Clydebank Full-Time 24000 - 28000 ÂŁ / year (est.) No home office possible
West Dunbartonshire Council

At a Glance

  • Tasks: Provide essential admin support for our Community Alarms service using Microsoft applications.
  • Company: Join West Dunbartonshire Council, a top flexible employer committed to community support.
  • Benefits: Enjoy 25+ days annual leave, a generous pension scheme, and employee wellbeing support.
  • Other info: Flexible working options available to support your work-life balance.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong people skills, patience, enthusiasm, and compassion are key.

The predicted salary is between 24000 - 28000 ÂŁ per year.

For many people, everyday tasks we often take for granted can become challenging. That's why our Care at Home Team plays such a vital role. We are currently looking for an enthusiastic, motivated individual to join our Care at Home Admin Team, working with our Community Alarms service.

In this role, you will provide high‐quality administrative support using a range of Microsoft applications, WDC's financial systems, and our Care at Home scheduling software. You'll help ensure a smooth, efficient service while delivering an excellent, customer‐focused experience.

We're looking for someone who wants more from their job - someone who understands that supporting their community helps people stay connected to it. Your contribution truly matters, and you'll be an important part of our team.

If you bring the right people skills—patience, enthusiasm, punctuality, and compassion - we will offer you a rewarding career with fantastic opportunities to grow, develop, and make a meaningful impact every day.

For further information on the role, please contact Suzann Alexander, Administration Officer on 0141 232 2319.

This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

The successful candidate will benefit from the following:

  • WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance.
  • Access to the Local Government pension scheme (LGPS) with an employer's contribution of at least 19.3% and all associated benefits.
  • A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year.
  • Access to employee wellbeing supports including occupational health & counselling if ever you need help and support.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us.

More information on the benefits of working within West Dunbartonshire Council can be found using the following link: Benefits of Working with us.

Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457 in Clydebank employer: West Dunbartonshire Council

West Dunbartonshire Council is an exceptional employer that prioritises work-life balance and employee wellbeing, making it a fantastic place for those looking to make a meaningful impact in their community. With flexible working options, generous annual leave, and access to a robust pension scheme, employees are supported in both their professional and personal lives. Joining our Care at Home Admin Team means being part of a compassionate and dedicated workforce, where your contributions truly matter and opportunities for growth and development abound.
West Dunbartonshire Council

Contact Detail:

West Dunbartonshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457 in Clydebank

✨Tip Number 1

Network like a pro! Reach out to people in your community or those already working at West Dunbartonshire Council. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your skills in Microsoft applications and customer service can shine through. We want to see your enthusiasm!

✨Tip Number 3

Showcase your people skills! During the interview, share examples of how you've demonstrated patience and compassion in previous roles. It’s all about connecting with the team and the community.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there.

We think you need these skills to ace Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457 in Clydebank

Administrative Support
Microsoft Applications
Financial Systems
Scheduling Software
Customer Service
Communication Skills
Patience
Enthusiasm
Punctuality
Compassion
Teamwork
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can bring your unique flair to our Care at Home Admin Team!

Showcase Your People Skills: Since this role is all about supporting the community, let us know about your patience, enthusiasm, and compassion. Share examples that demonstrate these qualities in your application!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications shine through without any fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at West Dunbartonshire Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the job description for the Clerical/Admin Assistant position. Familiarise yourself with the key responsibilities, such as using Microsoft applications and financial systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your People Skills

Since this role requires patience, enthusiasm, and compassion, think of examples from your past experiences where you've demonstrated these qualities. Be ready to share stories that highlight your ability to connect with others and provide excellent customer service.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the Community Alarms service, or the training opportunities available. This shows that you're engaged and eager to learn more about how you can contribute to the team.

✨Dress for Success

Even if the workplace has a casual vibe, it's important to dress professionally for your interview. A smart appearance can make a great first impression and shows that you take the opportunity seriously. Aim for business casual to strike the right balance.

Clerical/Admin Assistant (Community Alarms & Telecare) - WDN06457 in Clydebank
West Dunbartonshire Council
Location: Clydebank

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