At a Glance
- Tasks: Provide essential admin support to help people live independently at home.
- Company: Join a top-rated flexible employer dedicated to community care.
- Benefits: Enjoy generous leave, pension contributions, and wellbeing support.
- Other info: Flexible working options to support your work-life balance.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication, organisational skills, and a compassionate approach.
The predicted salary is between 23615 - 25674 € per year.
For some people, the everyday tasks many of us take for granted can become challenging. That’s why our Care at Home Team plays such a vital role in supporting people to live independently in their own homes. We currently have an exciting opportunity for an enthusiastic and motivated individual to join our Care at Home Administration Team.
About the Role
As an Administration Assistant, you will provide high‑quality administrative support, making effective use of various Microsoft Office packages and our online scheduling system. You will deliver a comprehensive, customer‑focused service to service users, carers and health‑care professionals, ensuring smooth day‑to‑day operations within the team.
About You
You are the kind of person who wants more out of your job. You understand that by contributing to your community, you help others remain part of it—and that makes your role truly important. You will bring:
- Excellent communication and customer‑care skills
- Patience, compassion and enthusiasm
- Strong organisational skills and punctuality
- A positive, flexible and team‑focused approach
What We Offer
In return, we offer the chance to build a rewarding and fulfilling career, with access to fantastic development opportunities, while making a genuine difference to people’s lives every day.
Further Information
For informal enquiries or further information about the role, please contact: Suzann Alexander, Administration Officer. 📞 0141 232 2319
Requirements
This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.
Responsibilities
The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.
The Individual
The successful candidate will benefit from the following: WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:
- Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
- A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
- Access to employee wellbeing supports including occupational health
Clerical/Admin Assistant (Home Care Admin) - WDN06495 employer: West Dunbartonshire Council
West Dunbartonshire Council is an exceptional employer, offering a supportive and flexible work environment that prioritises work-life balance. As part of the Care at Home Administration Team, you will not only enjoy generous benefits such as a robust pension scheme and increasing annual leave but also have the opportunity to make a meaningful impact in your community while advancing your career through comprehensive development opportunities.
Contact Detail:
West Dunbartonshire Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical/Admin Assistant (Home Care Admin) - WDN06495
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand the importance of supporting people in their homes and how your skills align with that mission.
✨Tip Number 3
Practice common interview questions, especially those related to customer care and teamwork. We want to see your patience and enthusiasm shine through when discussing your experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us your genuine interest in the role.
We think you need these skills to ace Clerical/Admin Assistant (Home Care Admin) - WDN06495
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your communication, organisational skills, and any relevant admin experience to show us you’re the perfect fit for our Care at Home Administration Team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our mission of supporting people in their homes. Don’t forget to mention your customer care skills and team spirit!
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the Clerical/Admin Assistant position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at West Dunbartonshire Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around customer care and administrative tasks. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
As an Admin Assistant, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or team members in the past. Practising clear and concise responses will demonstrate your ability to convey information well during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised. You might want to share specific tools or methods you use to keep track of tasks and deadlines. This will highlight your strong organisational skills, which are essential for the role.
✨Emphasise Your Compassion and Enthusiasm
This role is all about supporting others, so be prepared to talk about why you’re passionate about helping people. Share personal stories or experiences that showcase your patience and compassion, as these qualities are highly valued in the Care at Home Team.
