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- Tasks: Manage maintenance and repairs services for Council tenants and residents.
- Company: West Dunbartonshire Council, a top flexible employer.
- Benefits: 25+ days annual leave, Local Government pension scheme, and wellbeing support.
- Why this job: Make a real difference in community housing and enjoy a great work-life balance.
- Qualifications: Experience in building services and a passion for customer service.
- Other info: Join a supportive team with opportunities for continuous improvement and career growth.
The predicted salary is between 36000 - 60000 £ per year.
A vacancy has arisen for a Building Services Officer within the service. Building Services is responsible for:
- Ensuring the effective provision of a customer focused, quality and responsive service to Council tenants, mixed tenure residents and Asset Management.
- Providing strategic management of maintenance and repairs services across a range of clients and customers and the housing client function for housing maintenance and repairs.
- Managing the strategic delivery of maintenance and repairs service ensuring compliance with all appropriate legislation and associated regulations, policy and procedures.
- Developing the Council’s housing repairs strategy and preparing effective business plans to ensure the long term viability of building services including the trading operation (Housing Maintenance Trading Organisation), supporting the delivery of the Council’s strategic aims.
- Continuing to develop external customer base of Leisure Trust, Housing Associations and other public bodies where appropriate.
- Developing a culture of continuous improvement in the maintenance and repairs services to facilitate opportunities for improvement as part of an integrated housing and community safety service.
The BSO role is an integral part of Repairs, Maintenance and Void sections within Building Services with responsibility for the efficient delivery of the service providing a quality service to customers.
The successful candidate will benefit from the following:
- WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance.
- Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits.
- A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year.
- Access to employee wellbeing supports including occupational health & counselling if ever you need help and support.
Building Services Officer - WDN06313 employer: West Dunbartonshire Council
Contact Detail:
West Dunbartonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Services Officer - WDN06313
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and maintenance strategies. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience effectively during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Building Services Officer - WDN06313
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Building Services Officer role. We want to see how you can contribute to our customer-focused service!
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate to maintenance, repairs, or customer service. We love seeing examples of how you've successfully managed similar responsibilities in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at West Dunbartonshire Council
✨Know Your Stuff
Make sure you understand the role of a Building Services Officer inside out. Familiarise yourself with the key responsibilities, such as managing maintenance and repairs services, and be ready to discuss how your experience aligns with these tasks.
✨Showcase Your Customer Focus
Since this role is all about providing a quality service to tenants and residents, prepare examples that demonstrate your customer service skills. Think about times when you've gone above and beyond to meet client needs or resolved issues effectively.
✨Understand Compliance and Regulations
Brush up on relevant legislation and regulations related to building services. Be prepared to discuss how you would ensure compliance in your role, as this is crucial for maintaining the integrity of the service provided.
✨Emphasise Continuous Improvement
The council values a culture of continuous improvement. Come armed with ideas on how you could contribute to enhancing the maintenance and repairs services. This shows you're proactive and committed to making a positive impact.
